Technical Product Enablement Lead
Technical Product Enablement Lead
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USD 345000 - 345000
1 Vacancy
Job Description
About the team
The Readiness Team is essential to translating OpenAIs cuttingedge research into realworld customer impact. As part of the GTM organization they empower customerfacing teams with the knowledge tools and frameworks needed to deliver meaningful outcomes. By turning complex product innovations into practical scalable enablement programs they ensure teams are prepared and aligned with OpenAIs mission of responsible highimpact AI adoption.
About the role
OpenAI is hiring an experienced Technical Product Enablement Lead to empower our customerfacing teamsSales Engineers Solutions Architects and Customer Success Managersto deliver maximum value from our advanced AI technologies. This role will play a pivotal part in shaping our gotomarket (GTM) strategy directly influencing customer adoption and success.
Youll own the creation and execution of our technical enablement programs ensuring our GTM teams are equipped with the knowledge tools and frameworks they need to drive customer outcomes from initial engagement through longterm adoption.
This role is based at our headquarters in San Francisco.
In this role you will:
Develop and lead comprehensive technical enablement strategies that align with OpenAIs goals and support our GTM teams.
Collaborate closely with Product Engineering and Research teams to quickly turn cuttingedge innovations into practical customerready materials.
Create and deliver highquality enablement content including technical playbooks customer scenarios demos and product deepdives.
Establish clear success metrics and continuously measure track and enhance the impact of technical enablement initiatives.
Drive scalable enablement programs leveraging OpenAIs own technology to provide personalized effective learning experiences.
Act as a trusted partner to GTM leadership clearly communicating progress outcomes and areas for improvement.
Foster a culture of customercentricity ensuring all technical enablement efforts directly improve customer adoption and satisfaction.
Champion responsible and ethical use of AI embedding these principles into all enablement content and activities.
Youll thrive in this role if you:
Have significant experience in technical enablement or program management within fastpaced technology companies particularly in AI or advanced software.
Excel at simplifying complex technical concepts into clear compelling and actionable content.
Are skilled at rapidly developing highquality scalable learning programs tailored to different roles and experience levels.
Communicate effectively across technical and nontechnical audiences building trust and alignment with stakeholders at all levels.
Have a customerfirst mindset with a proven track record of improving customer outcomes through enablement.
Are proactive organized and solutionoriented adept at navigating challenges and adapting quickly to changes.
Passionately advocate for the ethical and safe deployment of advanced technologies.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that generalpurpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core and to achieve our mission we must encompass and value the many different perspectives voices and experiences that form the full spectrum of humanity.
We are an equal opportunity employer and do not discriminate on the basis of race religion national origin gender sexual orientation age veteran status disability or any other legally protected status.
OpenAI Affirmative Action and Equal Employment Opportunity Policy Statement
For US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance we will consider qualified applicants with arrest and conviction records.
We are committed to providing reasonable accommodations to applicants with disabilities and requests can be made via thislink.
OpenAI Global Applicant Privacy Policy
At OpenAI we believe artificial intelligence has the potential to help people solve immense global challenges and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Employment Type
Full-Time
