IT Technician
IT Technician
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Overview
Nelson Mullins an Am Law 100 law firm is seeking an IT Technician to join our Orlando office. You will play a key role in ensuring our endusers have the hardware and support they need by managing devices resolving technical challenges tracking inventory and handling asset management.
A Day in the Life
Ready to jump in No two days will be the same as you join our experienced and supportive team serving offices across the country! As an IT Technician in our Orlando office youll be at the heart of our enduser experience tackling a dynamic range of responsibilities. Youll manage the complete lifecycle of all enduser hardware (laptops desktops and tablets) ensuring smooth transitions. You will also be responsible for keeping our remote offices equipped. Youll be the crucial link interfacing with end users and IT colleagues across our network to coordinate hardware for new and departing team members. Beyond the hardware youll be instrumental in creating and maintaining insightful reports assisting with audiovisual setups for seamless meetings and stepping in to resolve escalated issues from our Help Desk including troubleshooting dictation systems. Supporting our remote users and collaborating with our applications security and infrastructure teams will be part of your daily rhythm. Expect daily collaboration with applications security and infrastructure teams alongside remote user support.
We Know You
The ideal candidate brings proven skills in enduser hardware lifecycle management (provisioning inventory leased assets) and experience troubleshooting dictation/printing supporting mobile/remote users and basic AV. They are a team player with strong interpersonal skills a willingness to learn and adapt and the ability to prioritize in our tightknit team. Must be able travel occasionally with availability for oncall rotation. This position also requires the physical ability to crawl kneel push equipment and lift objects weighing between 50 to 80 pounds including lifting overhead.
- Experience with device provisioning/deprovisioning platforms (e.g. Intune SCCM) OS imaging/reimaging and mobile device management (iOS/Android).
- Experience with Active Directory (user and device management) Avaya phone systems and Ricoh multifunction devices is preferred.
- Proven ability to effectively troubleshoot issues within Microsoft Office Suite and the Windows environment is required
Who We Are
With more than 1000 attorneys policy advisors ediscovery professionals and other business professionals across offices in California Colorado the District of Columbia Florida Georgia Illinois Maryland Massachusetts New York Ohio Pennsylvania Tennessee Texas West Virginia and throughout North Carolina and South Carolina Nelson Mullins has strong roots in the business community and an appreciation for new directions in the business world.
Required Experience:
IC
Employment Type
Unclear
