New Brunswick Counseling Center (NBCC) is seeking a proactive and detailoriented Quality Improvement Coordinator to join our team. This position plays a crucial role in ensuring continuous quality improvement within our behavioral health facility by implementing and overseeing best practices compliance standards and enhancing overall program effectiveness.
Responsibilities:
- Develop implement and oversee the organizations Quality Improvement Plan ensuring alignment with CARF standards and federal and state regulations.
- Conduct routine audits of administrative clinical and medical documentation to evaluate accuracy compliance and effectiveness.
- Identify areas for improvement recommend corrective actions and assist in the implementation of quality improvement initiatives.
- Disseminate and reinforce organizational policies and procedures ensuring staff comprehension and adherence.
- Coordinate and conduct annual patient community and staff satisfaction surveys; analyze data and prepare comprehensive quality reports for management review.
- Maintain and regularly update the policy and procedures manual to reflect current practices and regulatory changes.
- Support management teams in updating and revising strategic plans.
- Create and maintain procedures for monitoring unusual occurrences preparing incident reports and recommending preventive measures.
- Assist in competency training and educational initiatives to enhance staff knowledge and skills in quality assurance and compliance.
- Monitor the organizations website disseminate relevant information to all departments and regularly update departmental schedules and operational workflows.
- Create engaging content for social media and other communication platforms promoting the organizations programs services and community engagement.
- Collaborate on grant writing and management including identifying grant opportunities preparing proposals and ensuring compliance with funding requirements.
- Engage in developing the organizations social media presence creating digital educational materials and enhancing client and employee onboarding experiences.
- Review and update department workflows to ensure efficiency and effectiveness of operations.
- Attend all relevant administrative and quality improvement meetings training sessions and workshops.
Qualifications:
- Bachelors degree in Health Administration and Public Health.
- Minimum of 12 years of experience within a behavioral health or healthcare setting.
- Familiarity with CARF accreditation standards and state and federal regulatory compliance.
Requirements:
- Strong proficiency with Microsoft Office Suite and Adobe Acrobat.
- Exceptional analytical organizational and communication skills.
- High attention to detail and accuracy.
- Proven ability to collaborate effectively across multidisciplinary teams.
- Commitment to maintaining confidentiality and professionalism.
Benefits & Perks:
- Potential for professional growth within the organization.
- Employercontributed 401(k) retirement plan.
Required Experience:
Manager