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USD 47000 - 73000
1 Vacancy
Job Description
Benefits:
- PTO Time
- Flex Schedule
- Get Paid Weekly
- Bonuses
- 401(k) Match @ 4%
- Paid Training Educational Allowances/Reimbursement for Fieldrelated Courses
- Blue Cross Blue Shield Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Paid Holidays to Celebrate
- Company Events
Full job description
Do you want to join our growing customerfocused and dare we say fun team
Then we want to talk to you TODAY!
Were a dynamic familyowned business with over 45 years of expertise. Were on a mission to be a great place to work provide industry leading service and continue to grow!
Were the goto experts for plumbing heating cooling and electrical services to keep homes and businesses comfortable all year long. Join us in making every home and business a Customer and MillTown fan. Make this year the first to join the MillTown team.
Essential Duties and Responsibilities*
- Evaluate customer calls and assign the best technician to each service appointment.
- Relay accurate information to technicians ensuing proficient quality customer experiences.
- Manage the whereabouts and needs of every technician in the field.
- Record the results of each service call and create report summaries for senior management.
- Be professional and establish customer rapport encouraging repeat business.
- Respond to customer requests resolving issues and promoting Milltown.
- Participate in training to boost sales and ensure quick accurate dispatch of incoming orders.
- Update customers throughout the day on the technicians progress.
- Follow up on leads and unsold work from our technicians.
Desired Skills and Experience
- Proven track record in customer service.
- IT competent; good typist and proficient with phone systems.
- Highly organized with exceptional followthrough abilities.
- Strong verbal and written communications.
- Ability to build trust defuse conflict and hold others accountable.
- Bachelor degree or equivalent is a plus.
- Engaging personality that blends well with a fastpaced goaldriven environment.
- Competitive individual contributor who also loves to win as a team.
- Highly motivated flexible and great attitude on life.
MillTown Plumbing & Heating Inc. is an equal opportunity employer and does not make hiring decisions based on age race gender religion disability or any other characteristic protected by applicable law.
Job Type: Fulltime
Pay: $/year
If you require alternative methods of application or screening you must approach the employer directly to request this as Indeed is not responsible for the employers application process.
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The Individual must be able to pass a background check and drug test as well as possess a good driving record
Employment Type
Full-Time
