RQ09190 - UX Designer - Senior
RQ09190 - UX Designer - Senior
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Job Description
Experience and Skill Set Requirements:
Usercentered Content Design 30
Experience designing content to meet user needs and make complex technical language and process simple to understand
Ability to discern the right information in the right format for what users need
Robust experience in writing editing and publishing digital content
Experience in using content management systems and content production processes to publish content
Ability to write in plain clear language that conveys understandable and accessible information
Expertise with content analysis auditing and copyediting prewritten content to align with user needs and relevant best practices.
Possess a designers toolkit of methods and approaches to deal with various content design challenges that may occur at various stages of a products development.
Understanding of government accessibility requirements and design content with consideration for common assistive technologies such as screenreaders
Ability to use data research and evidence to review and evaluate content and iteratively improve content design
Consistently and effectively apply content standards and style guidelines to your work
Understand content lifecycle management and can advocate for it amongst complex groups of product/service stakeholders.
Ability to contribute to content strategies and policies including creating content patterns or standards.
Ability to produce content concepts and prototyping through a variety of methods from paper sketches to clickable prototypes.
Ability to UX and Service designers with collaborative research and product design activities such as user interviews or usability testing.
Practice egofree design: be open to giving and receiving feedback collaborating with and supporting other designers
Utilize pragmatic thoughtful design approaches; think critically about what value design activities are bringing to a project and strategize approach based on organizational need rather than following textbook solutions
Communications 20
Strong communication skills to prepare research documentation including but not limited to; reports reviews assessments
Ability to present ideas and suggestions clearly and effectively and in a userfriendly manner; maintain a high level of customer service to both internal and external clients
Ability to communicate content design concepts and prototypes in clear and understandable manner
Ability to communicate with technical experts and business subject matter experts to elicit key information relevant to user experience service design and content design
High emotional intelligence skills with ability to discern between various stakeholders interests and find reasonable compromises through consensus building
Strong mentoring and coaching abilities; ability to convey content design concepts and methods to team members and stakeholders outside of design professions
Agile Product Development 15
Experience working in an agile sprintbased development environment
Understanding and working knowledge of iterative product development cycles (Discovery Agile Beta Live)
Experience collaborating and sharing design tasks with multiple designers on complex product deliveries
Ability to conceptualize design tasks as part of greater product development team; understand the impacts design deliverables have on other aspects of product delivery
Adaptable reflective and responsive to feedback on both delivered work and delivery process
Experience 15
Experience with mediumtolarge sized product development / service design projects
Experience dealing with designing content for services and products that deal with large organizational complexity
Experience with leading strategy and on content design
Experience with Figma user interface design software
Experience designing interfaces with a design system
Experience conducting content audits
Experience creating content within organizational content standards and style guidelines
Experience preparing documentation that can be used by professional translators to convert content into other Comments
Must Haves:
Content design specialization
experience with OPS design standards and systems including enterprise product such as CXP
Figma experience
Understanding and working knowledge of iterative product development cycles (Discovery Agile Beta Live)
Employment Type
Full Time
