Associate Systems Engineer

Tokio Marine HCC (TMHCC) brings 50 years of service to the specialty insurance industry today offering over 100 products to commercial customers in 180 countries around the growth and over 60 successful acquisitions have grown our 2022 Gross Written Premium (GWP) to $5 workforce has grown to 4300 worldwide big but not so big that you cannot make a Good Company values including integrity empowerment and commitment to customer service and a culture of innovation communication and collaboration make TMHCC a great place to work.

TMHCC Stop Loss a $2 Billion division within TMHCC leads the way in providing medical stop loss insurance sold to employers. Medical Stop Loss provides an added layer of insurance protection to employers who choose to selffund their health benefit plans. Selffunding can incur risks from catastrophic claims and Medical Stop Loss insurance from Tokio Marine HCC is designed to protect employers from that risk.

*This role is located hybrid in Kennesaw GA *

Position Summary:

We are seeking an enthusiastic and detailoriented Associate Systems Engineer to join our IT Infrastructure team. This entrylevel position focuses on foundational infrastructure tasks providing operational support developing core technical skills and gaining handson experience with modern systems administration practices across onpremises hybrid and cloud environments.

This is a great opportunity for earlycareer IT professionals passionate about infrastructure cloud technologies virtualization and automation.

Key Responsibilities:

• Preventative Maintenance: Perform regular system checks and updates.
• Project Participation: Assist with project tasks adhering to timelines and documenting progress.
• Problem Solving: Apply troubleshooting skills to resolve routine infrastructure issues.
• Collaboration and Communication: Work well independently and within a team communicating clearly with stakeholders.
• Compliance and Safety: Adhere to all corporate policies and security standards.
• Workload Management: Manage multiple tasks simultaneously while maintaining quality.
• Server Administration: Install configure and maintain Windows servers.
• Cloud Basics: Provision and manage basic Azure cloud resources such as virtual machines and storage.
• Configuration Management: Assist in software deployments and updates using SCCM or Microsoft Endpoint Configuration Manager.
• Data Center Management: Support maintenance of onpremises and virtual data centers.
• Monitoring: Monitor infrastructure health with tools like SolarWinds or Dynatrace addressing alerts as needed.
• Backup & Recovery: Execute routine system backups and validate recovery procedures.
• Virtualization Basics: Assist with VMware administration including provisioning VMs and monitoring resource usage.
• Networking Fundamentals: Troubleshoot and support wired and wireless networks including TCP/IP Domain Name System (DNS) Internet/Intranet and/or general networking support tools.
• Security & Compliance: Support security teams to enhance the organizations security posture.
• Documentation: Maintain accurate documentation for infrastructure processes and configurations.
• EndUser Support: Deliver Tier 2 support for desktop.

Education Experience & Knowledge:

• Bachelors degree in Computer Science Information Systems or related field or equivalent education and/or experience.
• 13 years of handson IT experience in a systems administration or similar support role.
• Foundational Certifications (not required): CompTIA A Network Azure Fundamentals.
• Preferred: Experience with Microsoft Azure basic services.
• Preferred: Experience with Microsoft Active Directory and Group Policy administration
• Preferred: Experience with VMware or HyperV virtualization.
• Preferred: Experience with scripting languages such as PowerShell.
• Preferred: Experience with Linux Server fundamentals.

Other Requirements:

• Must participate in a rotational schedule for offhours system support.
• Some tasks may require scheduled maintenance. Must be willing to work outside of normal business hours.
• This is a hybrid role. Must be willing to come onsite three days and work remote two days weekly.
• Must be able to operate a computer and other related devices; occasional lifting up to 10 pounds may be required.

Tokio Marine offers a competitive salary and benefits package including:

• Generous paid time off (PTO) 12 paid company holidays
• 401(k) Retirement Plan with 6% company match.
• Health and dental insurance and vision plan available.
• Companyprovided longterm disability and life insurance.
• Opportunities for advancement in a successful and growing organization.
• Flexible work schedules and a great work/life balance.
• Paid Parental Leave.
• Volunteer Time Off.
• Enjoy casual dress and work in a modern comfortable office with free parking.
• Hybrid work schedule

The Tokio Marine HCC Group of Companies offers a successful dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of Companies is an equalopportunity employer. Please visit for more information about our companies.

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