Revenue Operations Associate

Job Title: Revenue Operations Associate

Department: NonDues Revenue & Retention
Reports To: Senior Vice President (SVP)
Salary: $41600$45000 annually ($20$21.63/hour) based on experience
Location: Hybrid work options available after 90 days employment

About Us

The Better Business Bureau (BBB) is the trusted leader in advancing marketplace trust. As part of our ongoing growth BBB Midwest Plains is seeking a detailoriented datadriven Revenue Operations Associate to join our NonDues Revenue and Retention team. This role is key to supporting our retention strategies and driving nondues revenue through insightful data analysis and reporting.

Position Summary

The Revenue Operations Associate is responsible for extracting analyzing and reporting data from our Blue database to support the organizations retention efforts and nondues revenue goals. The ideal candidate will be highly organized analytical and adept at translating data into actionable insights for various internal teams.

Key Responsibilities

• Extract and compile data from the Blue database to create detailed reports for Retention and Advertising teams.

• Build and maintain automated reporting systems to streamline recurring data needs.

• Analyze data and provide actionable insights to inform retention and advertising strategies.

• Produce monthly reports on business attrition identifying trends and potential areas for improvement.

• Prepare account aging analyses to support financial tracking and decisionmaking.

• Generate adhoc reports based on management requests.

• Monitor data trends to identify opportunities and flag potential concerns.

• Present findings and strategic recommendations to leadership.

• Assigning sales leads to the NonDues Revenue team based on management criteria.

• Track retention and renewal dates of advertising agreements to ensure timely renewals.

• Continuously refine and improve reporting tools and processes for enhanced operational efficiency.

• Place advertising campaigns on Google Ads platforms when needed.

• Back up retention and new AB sales leads position.

Note: This description outlines the primary duties but is not an exhaustive list. Responsibilities may shift to accommodate business needs.

Qualifications

• Proven experience with data extraction reporting and analysis (experience with CRM systems preferably Blue is a plus).

• Strong proficiency in Microsoft Excel; familiarity with database query tools preferred.

• Solid analytical and problemsolving skills with the ability to interpret complex data sets.

• Ability to manage multiple tasks and deadlines with high attention to detail.

• Strong communication skills both written and verbal for presenting findings to nontechnical audiences.

• Experience working with Google Ads is a plus.

• Selfmotivated with a continuous improvement mindset.

• Bachelors degree in Business Data Analytics Marketing or related field preferred but not with equivalent experience.

Our Commitment to Diversity

At BBB we believe that our differences make us stronger. We are committed to creating a workplace that is diverse inclusive and supportive for all team members. BBB is proud to be an Equal Employment Opportunity employer and we prohibit discrimination or harassment of any kind based on race color gender gender identity religion sexual orientation national origin age disability veteran status citizenship status marital status or any other characteristic protected by law.

Why Join Us

BBB Midwest Plains is a missiondriven organization dedicated to supporting consumers and businesses alike. If you are energized by the opportunity to contribute to a reputable and purposefocused organization while advancing your career in data operations and analysis we would love to hear from you.

To Apply:
Please send your resume to . We look forward to connecting with you!

Required Experience:

Manager