Senior Software Engineer, Backend (Berlin)
Senior Software Engineer, Backend (Berlin)
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Job Description
Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices automate conversations and inefficient processes and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab Crestas cofounder and chairman is the German Sebastian Thrun the genius behind Google X Waymo Udacity and more. Our leadership also includes CEO Ping Wu the cofounder of Google Contact Center AI and Vertex AI platform Tim Shi an early member of Open AI.
Weve assembled a worldclass team of AI and ML experts gotomarket leaders and toptier investors including Andreessen Horowitz Greylock Partners Sequoia and former AT&T CEO John Donovan. Our valued customers include brands like Intuit Cox Communications Hilton and Carmax and weve been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world.
Join us on this thrilling journey to revolutionize the contact center workforce with AI. The future of work is here and its at Cresta.
About the role:
As a Senior fullstack engineer with a backend focus you will be at the forefront of shaping the future of customer engagement! As we work towards our vision youll be instrumental in delivering timely actionable insights that drive business growth from day one. Were building a stateoftheart Customer Data Platform visualizing relevant insights for businesses postonboarding and guiding customer engagement across all touchpoints. Be part of the team thats redefining the way businesses connect with their customers!
Responsibilities:
- Design implement and maintain backend services and APIs to support applications.
- Build and optimize data storage solutions using Postgres ClickHouse and Elasticsearch to ensure high performance and scalability.
- Collaborate with crossfunctional teams including frontend engineers data scientists and machine learning engineers to deliver endtoend solutions.
- Monitor and troubleshoot performance issues in distributed systems and databases.
- Write clean maintainable and efficient code following best practices for backend development.
- Participate in code reviews testing and continuous integration efforts.
- Ensure security scalability and reliability of backend services.
- Analyze and improve system architecture focusing on performance bottlenecks scaling and security.
Qualifications We Value:
- Proven experience as a Backend Engineer with a focus on database design and system architecture.
- Strong expertise in ClickHouse or similar columnar databases for managing largescale realtime analytical queries.
- Handson experience with Elasticsearch for indexing and searching large datasets.
- Proficient in backend programming languages such as Python Go.
- Experience with RESTful API design and development.
- Solid understanding of distributed systems microservices architecture and cloud infrastructure.
- Experience with performance tuning data modeling and query optimization.
- Strong problemsolving skills and attention to detail.
- Excellent communication and teamwork abilities.
Perks & Benefits:
- Paid parental leave to support you and your family
- Monthly Health & Wellness allowance
- Work from home office stipend to help you succeed in a remote environment
- Lunch reimbursement for inoffice employees
- PTO: 28 days in Germany
Compensation for this position includes a base salary equity and a variety of benefits. Actual base salaries will be based on candidatespecific factors including experience skillset and location and local minimum pay requirements as applicable. Your recruiter can provide further details.
We have noticed a rise in recruiting impersonations across the industry where scammers attempt to access candidates personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @ outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee reach out to
Required Experience:
Senior IC
Employment Type
Full Time
