drjobs Night Auditor

Night Auditor

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1 Vacancy
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Job Location drjobs

Orlando, FL - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Summary

The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks.

Job Requirements

Responsibilities

QUALIFICATIONS:
  • At least 1 year of progressive experience in a Full or Select Service Marriott Hotel.
  • High School diploma or equivalent required.
  • College course work in related field helpful.
  • Previous supervisory responsibility preferred.
  • Must be able to work independently and with minimal supervision.
  • Knowledge of Accounting Principles.
  • Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations.
  • Must be proficient in Windows operating systems company approved spreadsheets and word processing.
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful high pressure situations.
  • Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
  • Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.
  • Must be able to work with and understand financial information and data and basic arithmetic functions.
  • Must be able to work in a selfmanaged environment.
  • Must be effective at listening to understanding and clarifying the concerns and issues raised by coworkers and guests.
  • Must maintain composure and objectivity under pressure.

RESPONSIBILITIES:
  • Approach all encounters with guests and associates in a friendly serviceoriented manner.
  • Maintain regular attendance in compliance with the Marriott Orlando Downtownstandards as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
  • Comply at all times withthe Marriott Orlando Downtownstandards and regulations to encourage safe and efficient hotel operations.
  • Maintain a friendly and warm demeanor at all times.
  • Initiate and complete the End of Day process.
  • Run all reports as required for Food and Beverage audit.
  • Complete the Night Audit checklist for computer procedures daily.
  • Balance the days work (i.e. movie revenue telephone postings valet laundry servers and desk agents paperwork etc.).
  • Maintain cashiering responsibilities as per Front Office procedures according toMarriott Orlando Downtownstandards.
  • Maintain Front Office computer system operation according toMarriott Orlando Downtown standards.
  • Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m.
  • Follow up to ensure periodic checks by the Midnight Security are made of building and guest corridors to ensure all areas are locked and secured (property specific)
  • Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m.
  • Follow safety and emergency procedures according toMarriott Orlando Downtown standards.
  • Maintain proper record keeping (i.e. log books etc.) according toMarriott Orlando Downtown standards.
  • Be familiar with allMarriott Orlando Downtowns policies and house rules.
  • Complete the initial direct bills daily and place on the Property Accountants desk; Attach all folio/banquet check backup to the bills.
  • Maintain radio contact with other associates during entire shift.
  • Have a working knowledge of security procedures.
  • Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates.
  • Prepare and distribute the Daily Flash Report as needed.
  • Transfer the master or house accounts as necessary.
  • Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.s.
  • Train any new Night Auditors as requested by management.
  • Run morning reports according toMarriott Orlando Downtown procedures.
  • Assign delivery of newspapers daily. Deliver or assign delivery of Express CheckOuts.
  • Follow up to ensure that nightly walkthrough includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific)
  • Handle items for Lost and Found according to the standard.
  • Complete any reports as requested by management in a timely manner.
  • Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit Watch List and preparation of daily revenue summary).
  • Attend meetings as required by management.
  • Perform any other duties as requested by the Guest Services Manager or any other member of management

Employment Type

Full-Time

Company Industry

About Company

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