Job Posting Title Access and Reimbursement Manager-MS-NPS- Los Angeles, California

Key Responsibilities:

• Interact within assigned accounts to support patient access within their therapeutic area product(s) providing proactive facetoface education on productspecific programs to providers and staff in order to support integration of those programs into office processes and workflows.

• Address customer questions for issues related to NPC policies on therapeutic area product ordering payment inventorying and product returns & replacement in offices.

• Work with key members of therapeutic area offices (e.g. providers administrators billing and coding staff claims departments revenue cycle managers) in order to appropriately support patient access to products.

• Ability to analyze problems and offer solutions. Understand specifics and support questions associated with payer policies (e.g. utilization management denial and appeals) drug acquisition and inventory management and patient / practice reimbursement (e.g. Copay administration drug claims). Analyze account reimbursement issues & opportunities (as needed). Identifies trends at a local regional and national level and partner with purpose internally and externally to support patient pullthrough.

• Supports pull through on local coverage decisions to enable meaningful patient access within the system. Proactively communicate policy changes or issues that could potentially affect other departments.

• Accountable for standing up NVSsponsored patient support programs to enable patients starting and staying on therapy (i.e. Copay).

• Maintain expertise in regional and local access landscape anticipating changes in the healthcare landscape and act as their aligned therapeutic area product(s) reimbursement expert (as needed).

• Interface with Patient Support Center (hub) on important matters related to patient case management including tracking cases issue resolution reimbursement support and appropriate office staff education. Review patientspecific information in cases where the site has specifically requested assistance and patient health information is available in resolving any issues or coverage challenges.

• Collaborate with aligned crossfunctional associates within NPC (see above) to share insights on customer needs and barriers for their aligned therapeutic area product(s) related to access and reimbursement.

• Maintain a deep understanding of NPC policies and requirements and perform all responsibilities with integrity and in a manner consistent with company guidance and prescribed Values and Behaviors. Handle Patient Identifiable Information (PII) appropriately (understand and ensure compliance with HIPPA and other privacy laws and regulations and internal Company compliance guidelines).

• Responsible for identifying and reporting adverse events via the established Novartis systems as per applicable processes.

Education: Bachelors Degree.Advanced degree preferred.

Essential Requirements:

• Minimum three to five years experience in public or private thirdparty Reimbursement arena or pharmaceutical industry in managed care clinical support or sales.

• Experience with specialty pharmacy products acquired through Specialty Pharmacy networks

• Experience with coding billing and in office support programs

• Prior account management experience or prior experience with complex accounts (Payer landscape high patient volume large systems)

• Specialty pharmacy experience required

• Establishing relationships within a practice by working closely with them to help remove Reimbursement barriers to specialty products for their patients

• Knowledge of Centers of Medicare & Medicaid Services (CMS) policies and processes with expertise in Medicare Parts B and D (Medical and Pharmacy Benefit design and coverage policy) a plus

• Knowledge of Managed Care Government and Federal payer sectors as well as Integrated Delivery Network/Integrated Health Systems a plus

• Ability to operate as a team player in collaborating with multiple sales representatives sales leadership and internal colleagues to reach common goals

• Ability to travel and cover large multistate geography territories at least 50% travel based on geography and territory / targeting make up.

• Must live within assigned territory.

• Driving is an essential function of this role meaning it is fundamental to the purpose of this job and cannot be eliminated.

• Because driving is an essential function of the role you must have a fully valid and unrestricted drivers license to be qualified for this role.

• The company provides reasonable accommodations for otherwise qualifiedindividuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving.

• Superb knowledge of buyandbill reimbursement pathway.

Novartis Compensation and Benefit Summary: The pay range for this position at commencement of employment is expected to be between $138600.00 and $257400.00/year; however while salary ranges are effective from 1/1/25 through 12/31/25 fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further final pay determinations will depend on various factors including but not limited to geographical location experience level knowledge skills and abilities. The total compensation package for this position may also include other elements including a signon bonus restricted stock units and discretionary awards in addition to a full range of medical financial and/or other benefits (including 401(k) eligibility and various paid time off benefits such as vacation sick time and parental leave) dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired employee will be in an atwill position and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time including for reasons related to individual performance Company or individual department/team performance and market factors.