Teller I

GENERAL DESCRIPTION OF POSITION

The Teller I conducts transactions quickly accurately and efficiently while meeting or exceeding service quality standards. This position safeguards bank assets assigned to them contributing to the banks growth bank by promoting and crossselling bank products and services.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Receives pays out cash and handles negotiable items loan payments deposits withdrawals and transfers. This duty is performed daily about 15% of the time.
2. Sets up closes and balances teller station. This duty is performed daily about 10% of the time.
3. Records sales of monetary instruments. This duty is performed daily about 5% of the time.
4. Assists customers with inquiries in person or by telephone. This duty is performed daily about 10% of the time.
5. Maintains neat and well stocked teller area. This duty is performed weekly about 5% of the time.
6. Cross sells bank products and services. This duty is performed as needed about 5% of the time.
7. Follows limits established for protection of customer accounts and bank safety and soundness. This duty is performed daily about 5% of the time.
8. Adheres to bank policies and procedures. This duty is performed daily about 5% of the time.
9. Lift coin bags up to 50 lbs. This duty is performed as needed about 5% of the time.
10. Assists with balancing Vault ATM Night Drop and Coin Machine. This duty is performed as needed about 5% of the time.
11. Assists with proper scanning of bank documents and proof work. This duty is performed as needed about 5% of the time.
12. Exercise judgment when applying holds and making check cashing decisions. This duty is performed daily about 10% of the time.
13. Cross train to be available to open basic new consumer accounts. This duty is performed as needed about 5% of the time.
14. Adheres to work schedule. Must be flexible in availability for work schedule. This duty is performed daily about 5% of the time.
15. Maintains positive friendly and professional attitude and appearance. This duty is performed daily about 5% of the time.
16. May be required to work an alternative location within the region or market. This duty is performed as needed.
17. The ability to work in a constant state of alertness and in a safe manner. This duty is performed daily.
18. Completes required BSA/AML training and other compliance training as assigned. This duty is performed quarterly.
19. Perform any other related duties as required or assigned.

QUALIFICATIONS

To perform this job successfully an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required.

EDUCATION AND EXPERIENCE

Mental alertness and adaptability to office and field area work routines. Equivalent to four years high school or GED with particular emphasis during high school in office skills shop skills or others plus 0 to 6 months related experience and/or training or equivalent combination of education and experience.

COMMUNICATION SKILLS

Ability to effectively communicate information and respond to questions in persontoperson and small group situations with customers clients general public and other employees of the organization.

MATHEMATICAL SKILLS

Ability to add subtract multiply and divide numbers. Ability to perform these mathematical skills using money and other forms of measurement.

CRITICAL THINKING SKILLS

Ability to use common sense understanding in order to carry out simple multistep instructions. Ability to deal with standardized situations with limited variables.

REQUIRED CERTIFICATES LICENSES REGISTRATIONS

None

PREFERRED CERTIFICATES LICENSES REGISTRATIONS

Not indicated.

SOFTWARE SKILLS REQUIRED

Basic: 10Key Spreadsheet Word Processing/Typing

WORKING CONDITIONS

Periodically exposed to such elements as noise intermittent standing walking pushing carrying or lifting; but none are present to the extent of being disagreeable.

ENVIRONMENTAL CONDITIONS

The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

PHYSICAL ACTIVITIES

The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.

Semirepetitive low physical. Semirepetitive type work which requires periods of concentration for varied time cycles as prescribed by the tasks.

While performing the functions of this job the employee is continuously required to talk or hear; regularly required to stand walk sit use hands to finger handle or feel reach with hands and arms; frequently required to stoop kneel crouch or crawl. The employee must frequently lift and/or move up to 50 pounds; regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.

ADDITIONAL INFORMATION

Must have a high school diploma or general education degree (GED)
Must be able to effectively communicate information and respond to questions in persontoperson and small group situations
Must have basic math skills and 10key
Must have cash handling experience in a business environment
Must be able to maintain a positive friendly and professional attitude and appearance
May be required to work an alternative location within the region or market