Sprinkler Service Technician
Sprinkler Service Technician
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
What you will do
- Receive service calls from Service Resource Center including a brief description of equipment/system malfunctions.
- Contact customer representative and ascertain equipment/systems problems.
- Perform service and repairs on sprinkler systems for commercial industrial and residential applications. These include but are not limited to wet (steel copper and CPVC0 dry preaction deluge and fire pumps.
- Follow prescribed troubleshooting procedures and refer to technical manuals part manuals change notices and bulletins medication notices etc. to diagnose and repair equipment.
- Read and interpret blueprints diagrams submittals specifications software/systems programs schematics and operational product manuals.
- Exhibit effective customer service skills by consistently communicating with the district staff and customers to ensure complete customer satisfaction.
- Electronically complete Service Acknowledgements with proper coding and obtain customers signature.
- Participate in a scheduled oncall rotation.
- Perform other duties as assigned.
- Day shifts Monday Friday with overtime as needed.
What we look for
Required
- 25 years of documentation experience in Fire Sprinkler/Suppression industry.
- Experience in reading and interpreting blueprints submittals and operational/product manuals.
- High school diploma or equivalent required.
- Ability to follow verbal and written instructions.
- Ability to work independently or in a team environment.
- Capable of performing physical labor to include carrying and moving equipment and tools up to 5070 lbs.
- Able to work in unusual and sometimes difficult positions such as climbing ladders scaffolding and high lift equipment up to 40 feet working within ducts crawl spaces above ceilings etc.
- Ability to work flexible hours including weekends to meet customer requirements.
- Able to participate in an oncall rotation schedule.
- Some overnight travel may be required.
- Demonstrate a high level of customer service.
- Maintain truck inventory to ensure timely response to customer needs.
- Ability to adhere to implement and always follow safety guidelines and procedures.
- Strong organizational skills positive attitude and ability to learn quickly.
- Possess a valid drivers license and driving record that meets company requirements.
- Able to pass a preemployment background and drug test.
Preferred
- NICET Level II desired.
- RME I License
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age protected veteran status genetic information sexual orientation gender identity status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and nondiscrimination rights as a candidate visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process please visit here.
Required Experience:
IC
Employment Type
Full-Time
