Troubleshooter (19314)

TEN is an independent energy services company that provides energy projects to state local and federal government K12 higher education healthcare and large commercial and industrial customers. We help our clients address deferred maintenance invest in infrastructure make their buildings more efficient and sustainable incorporate renewable energy decarbonize their enterprise and make their operations more resilient.

TEN brings the latest technology new engineering ideas and creative financing and ownership solutions to deliver projects quickly and efficiently.

Part of the Duquesne Light Holdings Inc. (DLH) family of companies TEN has the capacity to deliver finance and guarantee all levels of projects and technology applications.

Bargaining Unit: DLC1

Union pay step: 9.2

Rate: $54.31

Posting end date: 05/02/25

Post mark date: 05/05/25

No. of Postions: 1

Overall Purpose:

Under semidirect supervision during an assigned shift handles any and all types of trouble calls on overhead or underground transmission distribution and street lighting systems in an assigned Division.

Job Responsibilities:

• Investigates faulty overhead or underground equipment interrupted service or other situations which may affect the continuity of service.

• Diagnoses causes of trouble locating and isolating faults in circuits transformers or other electrical distribution transmission or street lighting equipment and determines the action required to restore service.

• Makes minor repairs on faulty overhead equipment including broken wires and damaged insulators.

• Isolates and makes minor repairs on faulty underground cables and equipment.

• Clears or disconnects faulty equipment performing necessary switching and cutting down of broken live wires which cannot be repaired or makes other corrections in order to eliminate faults or hazards.

• Replace transformer fuses.

• Makes necessary instrument tests in locating open or grounded circuits.

• Performs switching and establishes clearances on the transmission and subtransmission system as directed by the System Operations load dispatcher and performs switching and establishes clearance on the distribution system as directed by the Distribution Center Supervisor all in accordance with safety rules and practices.

• Isolates faulty customer equipment and suggests method of correction.

• Performs minor tree trimming work in restoring service or in eliminating conditions which may affect service.

• Prepares reports on condition of equipment and of work completed suggesting or specifying requirements for restoring or maintaining service.

• Conducts all work in a safe manner to eliminate all hazards which may endanger the lives of other employees or the public and acts as safety person for outsiders working in close proximity to Company equipment.

• Handles no service complaints as assigned.

• Drives a car or truck traveling to and from job sites.

• Instructs and directs the work of others assisting in locating and repairing faulty equipment.

• Performs other work as required or as assigned.

Education / Experience Requirements;

• Education equivalent to graduation from high school.

• Five or more years of experience in construction operating and maintenance work one year of which shall have been as an unrestricted Journey Lineworker supplemented by training in meter service installation and cable work.

• Good understanding of transmission and distribution equipment its location and of the operation of commonly used electric appliances.

• Knowledge of wiring safety codes and ordinances and Company service installation rules.

• Familiarity with metering equipment street lighting system service installations and line and cable work.

• Must have a State drivers license and pass the Companys driving test.

• Must have a restricted radio operators license.

• Ability to interpret and work from circuit maps.

• Good judgment and initiative in handling difficult trouble calls.

• Demonstrated quality of resourcefulness and dependability in handling high voltage.

• Some indicated ability to instruct and to direct the work of others.

EQUAL OPPORTUNITY EMPLOYER

Duquesne Light Holdings is committed to providing equal employment opportunity to all people in all aspects of the employment relationship without discrimination because of race age sex color religion national origin disability sexual orientation and gender identity or status as a Vietnam era or special disabled veteran or any other unlawful basis as defined by applicable law and fostering a workplace free of unlawful discrimination and retaliation. This policy affects decisions including but not limited to hiring compensation benefits terms and conditions of employment opportunities for promotion transfer layoffs return from a layoff training and development and other privileges of employment. An integral part of Duquesne Light Holdings commitment is to comply with all applicable federal state and local laws concerning equal employment and affirmative action.

Duquesne Light Holdings is committed to offering an inclusive and accessible experience for all job seekers including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.

If you need a reasonable accommodation to search for a job opening apply for a position or participate in the interview process connect with us at and describe the specific accommodation requested for a disabilityrelated limitation.