Job Summary:The Property Manager oversees all aspects of the designated propertys daily operations ensuring safe living conditions for residents and a positive work environment for staff. The position requires a strong leader and a team player who has good conflictresolution skills and is able to respond calmly to crisis situations. S/he must understand and be sensitive to the issues that face disabled or elderly residents and practice sound personnel and building management practices. This position requires working independently in an active and bustling neighborhood.
Status:Fulltime Exempt Regular
Location: Chinatown neighborhood San Francisco
Hours:Monday through Friday 9:00 a.m. 5:30 p.m.
Salary:$69811 $73485 annually; Comprehensive Benefits
Start Date:June 2025
The Organization:A private nonprofit founded in 1977 Chinatown Community Development Center believes in a comprehensive vision of community. We own and/or manage approximately 30 affordable housing buildings serving over 3800 lowincome seniors single adults formerly homeless adults and families of diverse ethnic and cultural backgrounds in San Franciscos Chinatown Tenderloin Western Addition and Polk Gulch neighborhoods. We also build housing develop grassroots leadership and engage lowincome residents and youth. Our employees are passionate about the mission; thrive in a family organizational culture; and embody values of empowerment teamwork and compassion. Chinatown CDC serves a diverse population and is committed to hiring practices that provide culturally competent services. We encourage people of color to apply
What You Will DoEssential Functions- Oversee all aspects of the building(s) daily operations ensuring safe living conditions for residents
- Responsible for complying with all guidelines procedures and regulations of all applicable regulatory agencies
- Process paperwork for applications moveins moveouts and certifications in compliance with regulatory agencies procedure
- Orient new residents to building site policies and programs
- Respond to staff or resident grievances and provide problem resolution assistance
- Conduct regular building and property inspections with the Maintenance Staff
- Train and supervise staff in building and emergency procedures resident rules and record keeping
- Develop monitor and maintain the property budget
- Work with Resident Services Coordinator to offer services that benefit the residents
Job Responsibilities- Oversees all aspects of the designated propertys daily operations ensuring safe living conditions for residents
- Process necessary paperwork for applications moveins moveouts and certifications
- Processes evictions with assistance from Supervisor
- Perform regular property management accounting on computerized accounting system
- Create all regular reports (weekly vacancy monthly status etc.)
- Ability to develop implement and monitor site budgets and variance reporting
- Create/manage files for all residents and maintain integrity of applicant waiting list
- Collect rents and security deposits and make bank deposits
- Orient new residents to building site policies and programs
- Respond to staff or resident grievances and provide problem resolution assistance
- Verifies incomes and complies with HUD TCAC or other regulations regarding income certifications and other documentation/correspondence. Completes annual recertifications in a timely manner.
- Conducts annual unit inspections at time of resident recertification.
- Report regularly to supervisor on status of buildings program staff and residents
- Responsible for determining tracking and administering capital improvements and replacement programs preventive maintenance and capital improvement programs under the direction of the Property Supervisor.
- As applicable along with Resident Manager attend resident meeting a minimum of once per year
- Responsible for the recruitment interview and selection for directly supervised position vacancies
- Orients new employees to position
- Sets and oversees employee work schedules
- Supervise train and oversee the work of all onsite staff
- Provides performance feedback to employees including coaching counseling and disciplining.
- Write and conduct performance reviews for staff supervised
- Develop work goals for staff supervised
- Ensure staff knows and follows safe work practices and policies
- Train and supervise staff in all building and emergency procedures resident rules record keeping
- Trains staff on emergency procedures and employee safety
- Approves timesheets and timeoff requests
- Interact with collaborative agencies as needed
- Follow policies and procedures including safe work practices
- Perform other duties as assigned
Other
- Embody organization values (respect & compassion empowerment teamwork)
- Contribute to a safe and pleasant work environment
- Follow policies procedures and safe work practices
- Other duties as assigned
Knowledge Skills and Experience
- Pleasant and professional manner with calm disposition
- Able to maintain a calm and professional demeanor in all communications with residents vendors and staff
- Sound judgment. Ability to work effectively with wide variety of personalities
- Contribute to a safe and pleasant work environment
- Ability to work with people of diverse social economic and ethnic backgrounds
- Ability to work independently and exercise own judgment in problemsolving
- Good written and verbal communication skills
- Proficiency with Word Excel Outlook
- Willingness to do varied tasks and multitask
Minimum Qualifications
- High School diploma or GED equivalent
- Excellent administrative organizational and written/verbal communication skills
- Three (3) years experience in residential property management in affordable housing
- Three (3) years prior supervisory experience
- Sensitivity to issues facing homeless disabled elderly family and other diverse populations
- Certified Occupancy Specialist Tax Credit Specialist or equivalent certification
- Proficient in CAMS ICAMS YARDI or similar property management software experience
Preferred Qualifications
- Prior experience with nonprofit residential property management
- Familiarity with diverse neighborhoods
Required Experience:
Junior IC