Junior Desktop Support
Junior Desktop Support
Posted on :
04-05-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Required Qualifications:
- HS Diploma/GED (or Higher)
- 2 years of experience configuring and deploying desktop operating systems (Windows 7 & 10) with Altiris
- 2 years of experience configuring and troubleshooting desktop hardware (Dell HP)
- 2 years of Technology Support experience
- Must demonstrate excellent time management skills and the ability to prioritize work and openly communicate in a highly dynamic professional environment.
Preferred Qualifications:
- Experience providing remote white glove support for setting up new computer systems.
- Experience in remote technical assistance and IT support strong problemsolving and communication skills.
- Experience writing technical documentation.
- Experience assisting End Users in setting up logging in to Program Setup and accessing Network drives.
- Effective written and verbal communication abilities in a business environment.
- Retail or customer service experience.
- Proficient in Office 365 software.
- Basic understanding of SmartSheet.
- Provide firstlevel technical support to end users via teams or email.
- Experience with troubleshooting and resolving Citrix virtual desktop and application issues for end users.
- Troubleshoot and resolve hardware and software issues with the ability to escalate if needed.
- Ensure timely and effective communication with customers.
- Prioritize and manage multiple customers.
- Deliver exceptional customer service with a positive attitude.
NicetoHave Skills Description:
- Exceptional communication skills.
- Ability to deliver exceptional customer service with a positive attitude.
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
