Service Desk Analyst

Global Information Technology

Posted on : 04-05-2025

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1 Vacancy

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Job Location

Detroit, MI - USA

Monthly Salary

Not Disclosed

Salary Not Disclosed

Vacancy

1 Vacancy

Posted on : 04-05-2025

Job Description

Job Title: Service Desk Analyst

Job Location: Detroit MI (Hybrid)

Job Type: Contract

Job Description/ Requirements:

ITIL certification preferred.
Additional Service Center responsibilities duties as required.
CA Service Desk Microsoft Desktop OS Microsoft Office Suite Adobe Acrobat. Will be migrating to ServiceNow in 2025.
Assists user community with the documentation and resolution of requests for service that originate (via phone email and online) with IT Service Desk.
Coordinates assignment of requests with appropriate IT staff to ensure timely and effective resolution.
3 Years of experience required.

Interested candidates can send their updated resumes at

Required Experience:

Employment Type

Contract

Company Industry

Key Skills

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About Company

Global Information Technology

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