Front Desk Liaison
Front Desk Liaison
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Salary Not Disclosed
1 Vacancy
Job Description
- Employee discounts
- Flexible schedule
- Free uniforms
- Health insurance
- Paid time off
- Training & development
- Title: Front Desk Liaison
- Type: FullTime (3240 hours/week)
- Schedule Requirements:
- MondayWednesday: Approx. 2:30 PM 8:15 PM
- Saturday & Sunday: 8:00 AM 2:45 PM
- Alternating Friday afternoons
- MondayWednesday: Approx. 2:30 PM 8:15 PM
- Location: 346 Pikes Road Suite 3 & 4 West Palm Beach Florida 33411
- Physical Requirements: Must be able to stand and walk throughout the facility including pool deck coverage.
- Will perform as a lifeguard every other week (certification required within 90 days). Training to obtain lifeguard certification provided at the Swim School.
- Must be able to lift 50lbs without restrictions
- Energetic and positive with a passion for working with children and families
- Experienced in customer service and sales with a proven ability to communicate value and drive registrations
- A natural relationshipbuilder with strong communication skills (in person by phone and via email)
- Adaptable and able to make decisions in a dynamic fastpaced environment
- Excited to share knowledge and guide clients toward the best program options
- Comfortable working barefoot and walking throughout the swim facility
- Serve as the first point of contact for new and existing families offering warm welcomes and helpful guidance
- Use a salesforward approach to promote swim and gymnastics programs driving enrollment upgrades and product purchases
- Educate customers about our services and help match them to the best options
- Build longterm relationships with families to better understand and support their goals
- Coordinate with Aquatics and Gymnastics Managers to ensure smooth front desk flow and facility access
- Use software systems to register new clients maintain accurate records and process tuition and purchases
- Conduct regular facility walkthroughs to monitor cleanliness and safety standards
- Maintain cleanliness of bathrooms changing rooms pool deck and front desk area
- Support team in implementing Emergency Action Plans when necessary
- Participate in regular team coordination and contribute to achieving quarterly goals
- Some college education preferred
- 23 years minimum experience in customer service and/or sales required
- Lifeguard certification required within 90 days (training assistance available)
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.
Safety First During After and Always
Fun
We retain knowledge in a positive encouraging environment.
Growth Mindset
Always learning attitude and encourage.
Connections
Bonds to our teammates students families community and water
Passion
Love what we do
- Touch as many lives as possible through our positive and fun inwater learning experiences.
- Develop and strengthen individual mental and physical health through swimming.
- Educate the community on the dangers of childhood drowning and provide continuing drowning prevention education.
- Instill a lifelong love of the sport of swimming.
- Always WOW our customers.
Member schools are independently owned and operated. Your application will go directly to the member school and all hiring decisions will be made by the management of this school. All inquiries about employment at these schools should be made directly to the school location and not to US Swim School Association.
Employment Type
Full-Time
