DescriptionShape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead endtoend processes manage dependencies and liaise with stakeholders as part of a team at the forefront of innovation.
As a Product Delivery Manager in Emerging Cloud Solutions Enablement (ECSE) you work to enhance and optimize the way products are delivered to customers. As a key member of the team you create solutions and efficiencies that enable successful implementations in an expedient and organized way.
Job responsibilities
- Leads endtoend product delivery processes including intake dependency management release management product operationalization delivery feasibility decisionmaking and product performance reporting while escalating opportunities to improve efficiencies and functional coordination
- Leads the completion of change management activities across functional partners and ensures adherence to the firms risk controls compliance and regulatory requirements
- Effectively manages timelines and dependencies while monitoring blockers ensuring adequate resourcing and liaising with stakeholders and functional partners
- Drives delivery of Emerging Cloud Solutions book of work through Agile practices (Quarterly Planning Sprint Planning Standups Retros Backlog grooming etc.) and reporting (JIRA dashboard driven)
- Contributes to various top of house initiatives as a member of the team and represent the interests of ECSE
- Leads the completion of change management activities across functional partners and ensures adherence to the firms risk controls compliance and regulatory requirements
- Effectively manages timelines and dependencies while monitoring blockers ensuring adequate resourcing and liaising with stakeholders and functional partners
- Collaborates with customers and key stakeholders to understand priorities refine request backlog and keep delivery timelines transparent
- Drives delivery through Agile Ceremonies i.e backlog grooming Sprint Planning standup Jira hygiene
- Creates and delivers executive communications & status reporting highlighting achievements and challenges to senior leadership for informed decision making and drive strategic planning
- Partners with engineering architecture leads to build and maintain comprehensive roadmap
Required qualifications capabilities and skills
- 5 years of experience or equivalent expertise in product delivery or a relevant domain area
- Demonstrated ability to execute operational management and change readiness activities
- Strong understanding of delivery and a proven track record of implementing continuous improvement processes
- Experience in product or platformwide release management in addition to deployment processes and strategies
- Experience in delivering infrastructure capabilities on Cloud Platforms (Azure AWS GCP)
- Experience with Jira Confluence and ServiceNow
Preferred qualifications capabilities and skills
- Proficient knowledge of the product development life cycle design and data analytics
- Demonstrated prior experience working in a matrixed complex organization
- Experience in delivering Generative AI infrastructure capabilities and BI Tools
- Amazon AWS Cloud Practitioner / Microsoft Azure Fundamentals / Hashicorp Terraform Associate (or higher) certifications
Required Experience:
Manager