Office Specialist - Inspection, Planning/Zoning

The City of Onalaska is seeking to hire an Office Specialist in the Planning/Zoning/Inspection Department. This position performs administrative customer service permit processing and purchasing tasks primarily for the Planning/Zoning/Inspection Department; and secondarily the Engineering and Information Technology (IT) Departments. Work is generally performed in an office setting; however some field work is required.

Essential Job Functions:

• Provides high level customer service to both internal and external customers.
• Provides administrative support to all staff in the Inspection Planning/Zoning Engineering and Information Technology Departments requiring a high degree of confidentiality and knowledge of time sensitive prioritization general clerical duties andmay assist with nontechnical inspections for Planning / Zoning Department.
• Responds to public inquiries either firsthand or through referral and transfers requests to appropriate staff. Attempts to resolve matters directly but may refer customers to a supervisor when appropriate.
• Reviews and approves permit applications in tandem with Lead Building Inspector computes fees and arranges for issuance of permits. Assist Engineering Department with permit issuance and collect fees.
• Assists with interpretation of building and zoning ordinances for property owners contractors and general public.
• Processes/inputs invoices into the accounting system according to established procedures.
• Ensures all materials are maintained in department files based on records received from inspectors planning department and other department heads; creates and maintains an electronic database/archive of inspection and planningrelated permits and materials.
• Completes all clerical duties associated with Refuse and Recycling Program and coordinates on behalf of the City. Performs routine refuse and recycling compliance field assessments.
• Assist with IT equipment management as needed.
• Contributes to a cooperative working effort by demonstrating a willingness to perform other job related work as needed or requested. The interdependency of operations is recognized and the abilities and skills exist to do other work as needed or requested. Assistance is given to others and special projects completed as scheduled or requested.

Compensation and Benefits:Wage range for this nonexempt position is $24.63 per hour up to $32.30 per hour. Starting rate up to $27.86 per hour (July 2025 step 5) depending on qualifications.

The City offers competitive benefits to include health and dental insurance effective the first of the month following 60 days of employment. For 2025 health insurance the most affordable area plan offered is the Quartz West Plan with premiums at $115.44 per month for a single plan or $283.53 per month for a family plan. There is no deductible or coinsurance amount for the health insurance plan. Dental insurance is through Delta Dental and premiums are paid 100% by the City. The position qualifies for automatic enrollment in the Wisconsin Retirement System (pension plan) providing a lifetime payment once vested and upon eligible retirement. Additionally the City offers several voluntary benefits such as vision flexible spending life insurance disability insurance deferred compensation critical illness cancer and accident insurance. Paid sick leave holidays and vacation. Access to an employee assistance program (EAP). The City of Onalaska is a qualifying employer under the Public Student Loan Forgiveness (PSLF) Federal Program.

Additional information:Initial Interviews will likely be scheduled for June 2^nd. Selected candidate subject to background check and preemployment/postoffer drug screen. EOE/Drug Free Workplace

City of Onalaska Human Resources City Hall (1^st Floor)

415 Main Street Onalaska WI 54650

Phone:ext. 260 or 261

Email:

Associate degree in Administrative Professional Business Management or related program. Two (2) to four (4) years experience in an office or equivalent combination of education and experience. Proficient in the use and understanding of Microsoft Office Suite software and other computer programs. Valid drivers license with a good driving record.