Operations Supervisor - Warehouse (Supply Chain/Logistics) Inventory

Position Summary:

Provide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including driver deliveries loading/unloading of trailers cross docking and customer service operations in a manner consistent with company services and cost objectives. Supervises most processes directly including workforce and equipment scheduling. Responsible for making corrective action and disciplinary decisions up to written warning level. Involved in the hiring process and customer meetings as necessary. Reviews Inventory schedule damage process cycle counting location counts and customer requirements.

Major Responsibilities:

People:

Communicate Inventory accuracy with specific and measurable goals. Review KPI performance with explainable figures on shrink and damages. Interview hourly associates and provide recommendations for hire monitor attendance productivity and other performance markers and provide counseling and/or recognition to associates as needed.

Coach Inventory Team and Sanitation Associates from all assigned locations (PCMs Disciplinary Action PTO Physical Inventory Damages etc.)

Communication:

Set up weekly communication cadence with Inventory teams and ensure all shifts are included.

Update and communicate customer damage report returns reports and customer CS team on returns related items.

Physical Inventory:

Lead Physical Inventory Execution. Set up communication develop plan solicit resources assign tasks to support.

Operations:

KPIs: Shrink and Damages Returns Inventory accuracy Professional Customer communication regarding quality alerts hold product.

New Product setup and dimensions.

Supervise Inventory team including returns customer service freight loading and unloading dispatch and proper documentation and inventory control evaluate and recommend changes in preferred work methods to increase productivity of dispatch/warehouse operations. Assist in new associate training provide relief coverage for operational duties when associates utilize timeoff or are absent from the shift have a thorough working knowledge of the sites operating systems in order to ensure operational compliance and correct exception resolution Complete all necessary records and reports in a timely and accurate fashion. Oversight of Inventory teams at multiple locations.

Finance:

Ensure compliance with financial policies and procedures such as inventory accuracy and control returns damages etc. understand the relationship between decisionmaking and profitability closely manage associates working hours and activities to minimize overtime and to meet or exceed productivity targets.

Safety:

Ensure daytoday management and associate activities are in alignment with the location safety strategy provide associates with communication training feedback and direction to ensure safe performance ensure compliance with all applicable regulatory agencies and company policies and procedures.

Growth / Customer Experience:

Understand the locationspecific customer goals & objectives Ensure the customer knows that we are committed to helping them meet their objectives determine areas that could benefit from Continuous Improvement efforts.

Fleet/Assets:

Properly plan work assignments to ensure effective use of fleet/warehouse equipment.

Other projects and tasks as assigned by supervisor

Qualifications:

2 4 years related functional experience

High School Diploma or equivalent required

Bachelors Degree preferred

Strong written/oral communication and organizational skills are required

Advanced computer skills including Microsoft Word Excel Outlook and PowerPoint required

Regular predictable full attendance is an essential function of the job

Willingness to travel as necessary work the required schedule work at the specific location required complete Penske employment application submit to a background investigation (to include past employment education and criminal history) and drug screening required

Physical Requirements:

The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.

While performing the duties of this job the associate may be required to stand walk and sit. The associate is frequently required to use hands to touch handle and feel and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.

Specific vision abilities required by this job include close vision distance vision peripheral vision depth perception and the ability to adjust focus.

Penske is an Equal Opportunity Employer

Shift: The hours are Monday Friday (Some Saturdays) 7:00 am4:30 pm. Leadership members are to be present 30 minutes prior to the start of shift and may have to work on off shift as needed. Flexibility required around the peak season holiday short staffed and business needs.

Salary:Salary: $54000 $72000; In this role Operations Supervisor will be bonus eligible based on their performance and location performance. Operations Supervisor could earn up to 12% of their base for Max Performance.

Benefits: Our excellent benefits plan keeps associates and their families happy healthy and secure. To learn more visit Experience:

Manager