Senior ServiceNow Project Manager - East Region
Senior ServiceNow Project Manager - East Region
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Job Description
Our Mission
NewRocket a global fullservice Elite ServiceNow partner helps top enterprise leaders solve their toughest business problems and navigate change with confidence. Our mission it to go beyond creating meaningful experiences for our employees and customers. Our vision is to be the goto ServiceNow Guide creating extraordinary results with ServiceNow.
NewRocket has been awarded the 2024 BEST Award 2024 ServiceNow Customer & Industry Workflows Delivery Success Partner (CIWF) 2023 ServiceNow Worldwide Customer Workflow Partner of the Year and 2023 ServiceNow Creator Workflow Partner of the Year. We are #GoingBeyond
Come join our Crew!
Our Approach to Work
At NewRocket people are not just the backbone; theyre the heartbeat. We champion diversity celebrate creativity and embrace the uniqueness each person brings to the table. Here its not just about a job; its about fostering a healthy worklife balance creating a culture that thrives on collaboration and innovation and supporting professional growth for individuals and teams.
We believe in creating meaningful experiences not just for our clients but for every member of our crew. Your voice matters your growth matters and you matter. Join us for a journey where your uniqueness is not only recognized but celebrated and together lets create something extraordinary!
Your Career
NewRocket is looking for aSenior Project Managerto lead complex ServiceNow implementation projects across a variety of product areas and within multiple notable industry verticals (Telecommunications Financial Services Healthcare and more). In this clientfacing role you will manage all aspects of project delivery from planning and execution to change adoption ensuring exceptional outcomes and customer satisfaction. This position blends traditional project management responsibilities with a strong focus on driving user adoption through effective change management strategies.Please note that the ideal candidate will be located within or willing to work within EST hours.
Your Impact
- Lead complex ServiceNow projects across ITSM CSM FSM HRSM and more product areas.
- Manage project execution timelines budgets scope and stakeholder communication.
- Drive Organizational Change Management initiatives: stakeholder assessments communication plans training adoption metrics and resistance management.
- Facilitate workshops meetings and status reviews with internal and client teams.
- Prepare detailed project plans status reports and performance measurement reports.
- Mitigate risks and remove project barriers while ensuring quality standards.
- Support internal change management activities and strategic initiatives within NewRocket.
Your Experience
- 812 years of business/IT experience with 5 years leading technology projects (Agile and Waterfall).
- Proven OCM expertise: driving change adoption building communication and training plans executing adoption KPIs.
- Strong leadership facilitation communication and stakeholder management skills.
- Experience working in matrixed organizations and managing global teams.
- Strong understanding of ServiceNow domains and platform capabilities (preferred).
- PMP Certification required; Agile/Scrum certifications preferred.
- Bachelors degree in business IT or related field.
Education & Certifications
- BA/BS degree in Business Administration or technology related field preferred or equivalent experience
- PMP Certification required
- Agile/Scrum certifications preferred
- ServiceNow Certifications & Accreditations preferred
This position may require occasional travel both domestic and international as part of the job responsibilities.
We Take Care of Our People
NewRocket is committed to a diverse and inclusive workplace. We value and celebrate diversity believing that every employee matters and should be respected and heard. We are proud to be an equal opportunity workplace and affirmative action employer committed to providing employment opportunity regardless of sex race creed color gender religion marital status domestic partner status age national origin or ancestry physical or mental disability medical condition sexual orientation pregnancy citizenship military or Veteran status. For individuals with disabilities who would like to request an accommodation please contact To learn more visit: Experience:
Senior IC
Employment Type
Contract
Key Skills
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