OnSite Level One Consultant - CarePlus Resident Expert
OnSite Level One Consultant - CarePlus Resident Expert
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Onsite Level One Consultant CarePlus Resident Expert
Greensboro NC
The onsite level one consultant provides support for Omnicell solutions to ensure desired customer outcomes. This role builds and maintains the relationship between the client and Omnicell by consistently confirming the efficient use of the Omnicell systems.
Responsibilities
- Proactive management and administration of the Omnicell system for a customer.
Manage the generation of reports following best practices and analyze or disseminate report information to appropriate resources - Provide optimization services and analysis for customer.
- Identify opportunities for inventory improvement.
- Retrieve and analyze data from Omnicell and various customer systems to create custom views.
- Conduct and manage the inservice training process of Omnicell products that includes analysis of training needs creation of effective presentations and evaluation of retraining needs for customers end users.
- Continually evaluate/monitor customers satisfaction with systems
- Onsite triage and troubleshooting of Omnicell products that may include minor repair.
- Coordinate any necessary enhancement/upgrades/BETA activities.
- Identify problems and coordinate tasks necessary to solve them. (This may include interdepartmental task coordination).
- Attend required training/meetings as needed for Omnicell or for customer.
- Maintain a positive working relationship with the customer.
Required Knowledge and Skills
- Very proficient with Microsoft Excel gathering data from different sources and merging information into a single output.
Strong management presentation planning and organizational skills. - Excellent interpersonal communication skills both written and verbal. Able to build trust and rapport with customer departments in which they interact.
- A selfstarter who is able to work independently.
- Ability to handle multiple projects at one time.
- Ability to present to various levels in an organization from newly hired technicians to department chiefs.
Basic Qualifications
- Active Nationally Certified Pharmacy Technician Certificate: PTCB or via NHA CPhT / ExCPT.
- Active State Pharmacy Technician License/Registration with the State Board of Pharmacy for North Carolina (NC).
- Associate degree or Professional Certification
- 2 years of experience within a hospital (healthcare) or hospital materials management environment (i.e. buyer/purchaser inventory control etc.).
- Working knowledge / experience and trouble shooting with Pharmacy Automation Equipment.(Cabinets)
Preferred Knowledge and Skills
- Bachelors degree.
- Indepth knowledge of Omnicell products.
- Knowledge of acutecare distribution of medications and/or supplies.
- Proficiency with Microsoft Office Suites (Word Excel etc.)
- Proficiency with Smartsheets
Working Conditions
- Able to daily commute to 1121 N Church St Entrance A Greensboro NC 27401
- Shift: MF Day Shift / possibly Mid Shift
- Potentials some weekends depending on customer project(s)
- Pharmacy environment.
- Working hours may be outside of normal business hours based on business or project needs.
- Able to lift up to 35lbs 50lbs.
This position requires employees to either be fully vaccinated for COVID19 or obtain approval from Omnicell for an exemption and accommodation for a medical condition or sincerely held religious belief or practice.
#LIJC1
#LI Greensboro NC
Required Experience:
Contract
Employment Type
Full-Time
