drjobs Architect - Service Engineering

Architect - Service Engineering

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1 Vacancy
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Job Location drjobs

Waukesha, WI - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Description Summary

The Premium CT Service Architect leads the Design for Service (DFS) development for Premium CT products collaborating closely with engineering and service teams. This role is pivotal in driving crossfunctional highimpact business initiatives that deliver technology functional/process harmonization platforms and innovation. The Architect will enhance service technology by integrating design customer data and capturing product reliability and performance parameters. Leveraging the Global Service Architect and global teams the Architect ensures a platform approach for DFS.

Job Description

Responsibilities:

  • Service Design Leadership:Drive Service Design (Installation Calibration Serviceability Preventive Maintenance Service Features Remote Troubleshooting Software Downloads and Fixes) for Premium CT product platforms and implementation within product design.
  • CrossFunctional Collaboration:Work closely with CrossFunctional Service teams Product Leadership LSDs Principal Engineers Architects and the Service Organization to define strategies for developing effective service requirements based on customer needs translating them into technical specifications and product design.
  • Service Strategy Implementation:Lead and drive service strategies and DFS across Premium CT product teams. Collaborate across functions and team boundaries to implement service design and practices into NPI programs.
  • Roadmap Development:Work with peers in Service and other MICT architects to develop maintain and drive the Premium CT service roadmap.
  • Process Improvement Advocacy:Define and advocate for service process and tool improvements within Service.
  • Requirement Refinement:Collaborate with Service Operations Modality Service Engineering and field personnel to refine service requirements for implementation by engineering teams.
  • Design Recommendations:Make design recommendations to improve serviceability and resolve conflicting requirements. Suggest refinements streamlining and automation of service procedures.
  • Advanced Analytics:Develop and implement plans for advanced Service analytics and troubleshooting methods for Premium CT.
  • Mentorship:Support and mentor junior technical talent and service engineers.
  • Standards Implementation:Accountable for implementing and teaching service engineering standards.
  • Technical Expertise:Leverage advanced knowledge in technical/functional areas (TDRs FMEAs) and apply technical theory and practical experience to solve complex problems.
  • Independent Work:Work independently with a level of functional expertise necessary to influence. Ensure project deliverables align with the goals of larger programs or initiatives

Required Qualifications

  • Bachelors degree in STEM with a minimum of 5 years engineering experience.
  • Demonstrated experience with requirements management quality management systems and regulatory compliance processes.
  • Proven engineering experience to drive technical decisionmaking for lowerrisk programs/projects.
  • Experience working with crossfunctional stakeholders and leading engineering activities.
  • Experience in a matrix organization with strong influencing and negotiation skills.
  • On Site at Waukesha WI

Desired Characteristics

  • Strong oral and written communication skills.
  • Strong interpersonal and leadership skills.
  • Demonstrated selfstarter energizing results oriented and able to multitask
  • Demonstrated ability to analyze and resolve problems.

#LILRG1

#LIOnsite

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Additional Information

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID19 some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.

Employment Type

Full-Time

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