Community Service Officer

The first review of applications is anticipated to occur on or aroundMay 13 2025.

Early submissions are encouraged.

The City of Oxnards Police Department is seekingCommunity Services Officers with strong technical and customer service skills to be part of the team. The ideal candidate will have excellent communication skills and be able to understand read and properly interpret applicable laws rules and regulations related to the assignment.

Under general supervision a Community Service Officer performs a variety of nonsworn assignments in support of the Citys law enforcement activities including vehicle maintenance/inventory false business alarm tracking gang or serious habitual offender tracking handling low priority calls for police service and assisting sworn personnel in completing a variety of patrol and investigative duties. This position requires interacting with the community and a high degree of customer service is expected

Classification Title: Public Safety Investigative Specialist

DISTINGUISHING CHARACTERISTICS: This classification is distinguished from the Public Safety Investigative Specialist Senior in that it provides specialized assistance and support related to both sworn and civilian personnel

SUPERVISION EXERCISED / SUPERVISION RECEIVED:Receives general supervision on routine items which are performed according to established standards and procedures and receives specific work instruction regarding nonroutine matters and deadlines.

(This class specification represents only the core areas of responsibilities; specific position assignments will vary depending on the needs of the Department.)

• Provides specialized assistance in support of investigative processes and procedures and may provide advocacy on behalf of victims or violent crimes.
• Receives and responds to inquiries service requests and information requests; monitors and maintains schedules.
• Gathers and reviews information and prepares documentation information packets reports and other documents related to area of assignment; ensures accuracy and completion of required records and documentation.
• Organizes and maintains records system data files documents evidence equipment and/or other investigativerelated information.
• Performs other duties of a similar nature and level as assigned.

POSITION SPECIFIC RESPONSIBILITIES MIGHT INCLUDE:

Positions assigned tomissing personsmay be responsible for:

• Assisting sworn personnel with completing investigative duties related to missing persons;

• Conducting interviews to gather information and acquire leads.

Positions assigned tosex registrant trackingmay be responsible for

• Assisting with data collection tracking and investigative duties including registrations for offenders;

• Preparing court packets:

• Performing data entry;

• Assisting detectives with investigations for violations.

Positions assigned tovictim servicesmay be responsible for:

• Providing assistance to victims of sexual assault domestic violence and homicide;

• Informing victims of their rights;

• Accompanying victims during medical exams and interviews;

• Providing information on victim resources and reviewing Child and Family Service Referrals to determine those requiring further investigation by detectives.

Positions assigned to community services may be responsible for:

• Evidence collection and use of specialized forensic equipment;
• Receive reports of and perform the initial investigation of burglaries;
• Directs and controls crowds and traffic at accidents or special events ;
• Assists in tracking of gangs and habitual offenders;
• Schedules required and preventative maintenance for police vehicles radios etc.;
• Reviews paperwork for transporting to District Attorney;
• Handle nonemergency calls for service including walkins and field contacts;
• Administer online crime reporting system (COPLOGIC).

The following are the minimum qualifications necessary for entry into the classification:

EDUCATION/EXPERIENCE:

• Associates degree in police science business or public administration
  OR
• Two (2) years of fulltime experience in customer service working directly with the public
  
  

LICENSING/CERTIFICATIONS:

• Valid California Class C Drivers License with a satisfactory driving record.

OTHER REQUIREMENTS:

• Must be able to speak and understand English to effectively communicate with fellow
  employees customers and vendors
• This position requires the employee to wear a uniform when working in patrol related assignments.

• Submit NEOGOV/Government Jobs online application.

• Complete and submit responses to the supplemental questions if required.

• Upload resume cover letter proof of degree (transcript) or other requested documents.

Your application may be rejected as incomplete if you do not include the relevant information in the online application and include the information only on the resume. Applications and/or Supplemental Questionnaires that state see my resume or see my personnel file are considered incomplete and will not be accepted. Cover letters and/or optional resumes are not accepted in lieu of a completed application.

The list of qualified candidates established from this recruitment may be used to fill other fulltime parttime and temporary assignments.

Selected candidate(s)are required to undergo an extensive background investigation and polygraph examination.

UNION MEMBERSHIP: Positions in this classification are represented by theService Employees International Union (SEIU).

NOTE:For most positions the City of Oxnard relies on office automation (Microsoft Office/Google) and webbased enabled tools therefore candidates must be proficient and comfortable with computer use to perform functions associated with ongoing work.

Regular and reliable attendance effective communication skills and development of effective working relationships are requirements of all positions.

Employees are required to participate in the Citys direct deposit plan and are paid on a biweekly basis.

This position requires a 12 month probationary period.

Pursuant to California Government Code Section 3100 all public employees are required to serve as disaster service workers subject to such disaster service activities as may be assigned to them.

EQUAL OPPORTUNITY: The City of Oxnard is an Equal Opportunity Employer and welcomes applications from all qualified applicants. We do not discriminate on the basis of race color religion sex national origin age marital status medical condition disability or sexual orientation.

REASONABLE ACCOMMODATION:The City of Oxnard makes reasonable accommodation for individuals/people with disabilities. If you believe you require special arrangements to participate in the testing process you must inform the Human Resources Department in writing no later than the filing date. Applicants who request such accommodation must document their request with an explanation of the type and extent of accommodation required.

LEGAL REQUIREMENT: On the first day of employment new employees must provide proof of citizenship or documentation of legal right to work in the United States in compliance with the Immigration Reform and Control Act of 1986 as amended. The City participates in EVerify and will provide the federal government with you. Form I9 information to confirm that you are authorized to work in the U.S. If EVerify cannot confirm that you are authorized to work this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you including terminating your employment. Employers can only use EVerify once you have accepted a job offer and completed the Form I9. For more information on EVerify please contact DHS. you have any questions regarding this recruitment please contact Vivian Morales at .

NOTE: The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice.