General Manager
General Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The General Manager assumes responsibility for customer retention and profitability in the new and usedvehicle profit centers. Fulfills responsibilities primarily through effective personnel management knowledge of market potential established performance standards and a keen awareness of each departments breakeven data.
What we offer:
- Medical Dental and Life Insurance
- Vision Insurance
- Shortterm and longterm disability
- 401K
- Paid time off
- Closed on Sundays
Duties/Responsibilities:
- Hires trains supervises and monitors the performance of the new and usedvehicle department managers.
- Participates in the preparation of the annual dealership forecast by projecting unit sales gross profits expenses and operating profits for the new and used sales departments.
- Meets with sales managers (new and used) to establish annual and monthly objectives for unit sales gross profits expenses and operating profit.
- Ensures that sales managers (new and used) understand dealership policies procedures and sales systems.
- Provides feedback annually to newand usedvehicle department personnel during career development sessions.
- Works with dealers to determine appropriate days supply for new and used vehicles and orders/acquires vehicle inventory accordingly.
- Establishes standards for displaying merchandising and maintaining new and used vehicles. Establishes procedures for quick disposal of overaged vehicles.
- Issues all demonstrators and ensures that appropriate dealership records are maintained. Check the condition of all demonstrators monthly.
- Audits repair orders for used vehicles as needed to ensure prompt reconditioning.
- Meets with the sales managers to review monthly forecasts commission sheets productivity reports and the profit performance of each department as a whole and each salesperson individually.
- Studies local market conditions demographics and past sales history.
- Makes recommendations to the general manager regarding short and longrange advertising plans sales promotions staffing needs lease promotions and compensation plans.
- Conducts major sales promotions and advertising as needed (i.e. used car classifieds large new display ads radio Internet etc.).
- Approves all sales incentives in writing before submitting them to the office.
- Addresses customer complaints to ensure a high level of customer satisfaction.
- Creates systems that ensure ongoing sales training including weekly sales meetings. Audits all appraisals of tradein vehicles.
- Attends auctions at least once monthly.
- Reviews and initials all deals before they are posted.
- Facilitates newvehicle predelivery with the service manager.
- Makes sure the facility is secure welllit and professional in appearance.
- Attends managers meetings.
- Complies with company safety policies and procedures.
- Performs other jobrelated duties and responsibilities assigned from time to time.
Required Skills/Abilities:
- Ability to calculate figures and amounts such as discounts interest commissions proportions percentages area circumference and volume.
- Ability to solve practical problems.
- Maintain professional appearance by the employee handbook.
- Maintain an organized safe and clean shop area.
- Arrive at work on time and work the required shift.
- Follow instructions from the supervisor.
- Interact effectively with coworkers.
- Receive feedback from the supervisor in a positive manner.
- Excellent presentation and communication skills.
- Strong problemsolving abilities.
Education and Experience:
- Four to ten years related experience and/or training; or equivalent combination of education and experience.
- State Sales License
- Broad knowledge of dealership operations.
- Demonstrate an ambitious hardworking presence in a team environment.
- Basic computer skills.
- Positive friendly attitude along with a customer service mentality.
- Motor vehicle records drug screens and background checks are required.
Physical Requirements: Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
- Must be able to sit for extended periods.
- Must be able to stand and walk for extended periods.
- Must be available to work as needed.
The company reserves the right to review and change responsibilities job duties and/or skills at any time with or without notice. This job description is not intended to maintain a complete list of all responsibilities duties and/or skills required for this job. Your employment is At Will which means you may be terminated at any time and for any reason with or without advance notice. Employees are also free to quit at any this job description is not a contract of employment. The company is an equal opportunity employer. It is our policy to provide equal employment opportunity (EEO) to all qualified persons regardless of race color religion gender national origin age disability marital status military status genetic information or any other category protected by federal state and local laws.
Required Experience:
Director
Employment Type
Full-Time
