Join Our Award-Winning Team as an Office/HR Manager â Make an Impact in Home Health Care!
Join Our Award-Winning Team as an Office/HR Manager â Make an Impact in Home Health Care!
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Job Description
At RIGHT ACCORD Private Duty Home Health Care we pride ourselves on providing exceptional care and service to our clients and caregivers. As an Office / HR Manager youll play a pivotal role in maintaining the smooth operation of our growing agency overseeing key functions such as recruitment client acquisition payroll scheduling and much more!
Why RIGHT ACCORD
AwardWinning Team: Weve earned accolades for our exceptional service and care and were seeking a dedicated HR professional to join us in continuing our success.
Supportive Environment: We foster a collaborative and growthoriented culture where you can truly make a difference.
Opportunity to Grow: With a strategic vision in place theres plenty of room for you to expand your skill set and advance in your career.
Key Responsibilities:
Oversee caregiver recruitment hiring orientation and retention processes ensuring we vet and retain top A caregivers.
Assist with caregiver training initiatives and ensure caregivers are equipped with the knowledge and skills needed to provide exceptional care.
Manage service inquiries and convert them into new client assessments.
Ensure caregivers are meeting compliance with state licensing accreditation standards and industry laws.
Help achieve high scores on client and caregiver satisfaction surveys by ensuring the caregiver team is delivering exceptional care and performance.
Oversee Management of payroll billing and accounts receivable.
Oversee scheduling and client file management ensuring accurate and timely updates.
Assist in completing KPIs metrics and other operational deliverables supporting the CEO in making datadriven decisions.
Responsible for assisting the CEO in keeping all staff manuals systems and processes implemented up to date and accurate.
Collaborate with the CEO on marketing initiatives and client retention efforts.
What Were Looking For:
Proven experience in HR and office management ideally in healthcare or a serviceoriented business.
Strong organizational skills with the ability to handle multiple tasks simultaneously.
Excellent communication and interpersonal skills with the ability to resolve conflicts professionally and empathetically.
Proficiency in payroll billing systems and scheduling software.
Computer skills: Strong familiarity with office and HR management software.
A passion for making a positive impact in the lives of seniors and caregivers.
Experience in home care is a plus particularly in caregiver vetting training and retention.
Ability to assist with the tracking reporting and analysis of key performance indicators (KPIs) and other metrics ensuring that the organization is on track to meet its strategic objectives.
Benefits:
Competitive salary and benefits package.
Opportunity to work with a dedicated compassionate team.
A chance to grow your career in a company that values hard work and service excellence.
If youre ready to make an impact and help improve the lives of others apply today and join a team that is committed to excellence!
Required Experience:
Manager
Employment Type
Full-Time
