Protecht is redefining the way the world thinks about risk. We help our customers create exciting opportunities for growth by transforming the way they understand and manage risk. We know that risk and reward are intrinsically linked and brilliant risk management is the fuel that drives us all to reach new heights.
Our cloudbased SaaS platform is what makes us really stand out. Its one of the most comprehensive flexible and dynamic risk management solutions available today.
A little bit about our role:
We are seeking a System Implementation Advisor to join our EMEA team in London. You will focus on analysis of customer requirements and support and lead customer implementations as well as training stakeholders and producing creative solutions based on customers requirements. This role would suit those who have interest in technology based solutions (preferably in Risk Management) are tech savvy and possess strong analytical skills.
Some of the things you get to do as a Project Implementation Advisor:
User requirements gathering
Liaise with internal resources customer resources and third parties as needed
Work across teams to support client implementation & provide interactive dashboards and reports based on client requirements
Perform implementations for internal stakeholders
Build customerfacing artifacts like presentations project plans data schemas migration guides and longterm success plans
Build forms and workflow rules in
Help design and implement improvements to clients configurations of
Deliver training and facilitate client workshops
Provide supporting documentation for the implemented solutions
Who You are You are an Implementation professional who is an expert multitasker with experience ideally gained in a similar role or keen to make your mark in SaaS Implementation with a passion for risk. You like to be busy and have fun and want to work with a fantastic team!
You have hands on experience engaging with customers and you are all about delivering awesome outcomes to your customers. Also you will have a strong desire to learn and take the initiative when needed and you will also have:
An interest in technologybased solutions/SaaS
Project Management & analytical skills
Strong Microsoft office suite skills (Excel PowerPoint Word)
Passionate about risk and compliance management or willingness to learn
Previous experience in SaaS environment or willingness to learn SaaS
Outstanding communication and stakeholder management experience
Problem solving skills the ability to think outside the box with a desire to learn and improve
Be a real people person and can influence and work with multiple stakeholders
Highly organised and solutions focused
Knowledge of Java Script would be highly regarded
This is a hybrid role and will require 2 days in London office.
Why Protecht Why join us You will get to work with a diverse team of great people who are awesome at what they do but most importantly really good humans too!
We are all about flexibility in fact we encourage a healthy work life balance and offer access to birthday leave dedicated L&D time bonus days paid parental leave and long service. We are a closeknit team and really like to look after each other at Protecht. We are just the right size to make a real difference and we have formed a fantastic culture where you can be you!
What happens now We will review your application and will provide a reply either way. If your application is a good fit we will be in touch. We hope you are excited to apply and learn more about a career with Protecht!
Sound like you If you want to be part of brand that is going through tremendous growth and work with great people then apply now!
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