Member Relationship Specialist I
Member Relationship Specialist I
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$ 20 - 23
1 Vacancy
Job Description
Responsibilities include but are not limited to:
Consistently meeting established performance standards service standards and sales goals
Developing and deepening member relationships by providing highquality consultative service that identifies member needs and matches those needs with valueadded USCCU products and services
Processing member transactions efficiently accurately and in a timely manner. Includes deposits and withdrawals loan payments new account application and all related documentation
Cash handling including auditing cash shipments and balancing vault/cash drawer
Ensuring compliance with all applicable laws regulatory requirements policies and procedures as they relate to USCCUs products and services
Acting on occasion as a backup Member Relationship Specialist at otherUSCCU locations/branches
The ideal candidate will:
Have a minimum of two years experience in financial institution sales and service with a proven track record of meeting production and sales goals
Be knowledgeable in Bank Secrecy ActOFAC US Patriot Act Regulation CC and funds availabilityGLBand Member Financial PrivacyNCUSIF and Truth in Savings
Be flexible with scheduling that may include occasional Saturday hours and weekday afternoon/evening hours
Possess a high sense of urgency attention to detail initiative and integrity
Have exceptional interpersonal customer service and communication skills
Pass a preemployment background and credit check
Compensation:
The hourly base salary range for this position is $20.00 $23.00. When extending an offer of employment the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position the candidates work experience education/training key skills internal peer equity federal state and local laws contractual stipulations grant funding as well as external market and organizational considerations.
Why USC Credit Union is a great place to work:
Medical through USC Network Blue Cross and Kaiser: Care and Health Care Flexible Spending Accounts (FSAs): with up to 10% employer contributions: reimbursement: Time Off (PTO) including up to 24 vacation days (based on tenure) 12 sick days 9 paid holidays 1 paid personal day 4 paid winter recess days paid bereavement and paid jury duty: and voluntary insurance benefits: Center that provides programs resources and services to benefitseligible staff and their dependents that help them thrive in all areas of worklife wellness: generous perks and discounts: on!
Minimum Experience: 1 year
Minimum Field of Expertise: Previous experience in sales retail or financial institutions (operating in a salesdriven environment) with proven track record of meeting production/sales goals. Must be familiar with Word Excel and Outlook. Demonstrated excellent interpersonal skills. Has effective organizational skills. Utilizes effective sales techniques with limited supervision. Able to consistently meet or exceed established performance goals in a financial services environment.
USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance and with due consideration for patient and student safety. Please refer to theBackground Screening Policy Appendix Dfor specific employment screen implications for the position for which you are applying.
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213)or by email at. Inquiries will be treated as confidential to the extent permitted by law.
- Notice of Nondiscrimination
- Employment Equity
- Read USCs Clery Act Annual Security Report
- USC is a smokefree environment
- Digital Accessibility
If you are a current USC employee please apply to thisUSC job posting in Workday by copying and pasting this link into your browser:
Experience:Unclear Seniority
Employment Type
Full-Time
Key Skills
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