Field Service Support Technician (Anywhere USA)

$3000 signon bonus!

*NOT* an IT Tech role

70% travel home on some weekends! Per Diem Company Credit Card Paid Travel Expenses.

Can be located anywhere in the continental US.

MUST reside within an hour radius of a major airport.

Coperion is looking for a Field Service Support Technician to join our team! As a Field Service Technician you will deliver exceptional customer service by diagnosing equipment issues and implementing effective solutions. Operating at our clients locations you will be responsible for preventive maintenance servicing installation and providing training to customers all aimed at ensuring their satisfaction.

Work Youll Do:

• Diagnose and resolve equipment issues through troubleshooting servicing and conducting preventative maintenance to ensure optimal performance.

• Oversee and coordinate subcontractors to deliver onsite services efficiently and effectively.

• Maintain comprehensive documentation of all work performed ensuring accurate records and timely closure of all activities upon completion.

• Advocate for and promote inspections onsite services equipment rebuilds upgrades and replacement parts to enhance customer operations.

• Collaborate with customers both onsite and remotely to identify equipment challenges and implement effective solutions.

• Communicate professionally and clearly with customers to foster strong relationships and ensure their needs are met.

Team
The Field Service Technician will be part of the Aftermarket Service team and report directly to the Senior Manager of Field Service Support.

Basic Qualifications:

• Minimum 3 years of experience in field service or inspection of products ideally in weighing and feeding systems or equivalent educational background.

• Strong safety awareness coupled with a high level of mechanical and/or electrical aptitude.

• Proficient in PLC systems with the ability to interpret schematics and technical drawings.

• Demonstrated ability to collaborate effectively within a team and engage with customers sales representatives (both internal and external) engineering teams and contractors.

• Additional qualifications include strong computer skills excellent organizational abilities and effective verbal and written communication skills.

• Willingness to travel domestically and internationally on short notice with the ability to accommodate travel up to 70% of the time.

Preferred Qualifications:
Experience with any of the following: HMI (Human Machine Interface) Wonderware using RS Logics 5000 Compact Logics Processor/Allen Bradley RS View Controllogix RS Logics 500 Omron PLC/HMI Computer Networking Ethernet IP Devicenet RS232 Communications AC/DC Drives VFD. experience.

#LICT1 #LIRemote

Who we are:

Coperion is an industry leader in compounding and extrusion feeding and weighing bulk material handling and service bringing a wealth of knowhow and experience to the market. Customers benefit from Coperions divisions of Polymer Equipment & Systems and Service that are optimally networked on a global basis to offer ultimate support in the design manufacturing and implementation of ideal systems. Staffed by engineers chemists technicians and a variety of industry experts these Divisions form a powerhouse of process solutions for their is an Operating Company of Hillenbrand.

Hillenbrand (NYSE: HI) is a global industrial company that provides highlyengineered missioncritical processing equipment and solutions to customers in over 100 countries around the world. Our portfolio is composed of leading industrial brands that serve large attractive end markets including durable plastics food and recycling. Guided by our Purpose Shape What Matters For Tomorrow we pursue excellence collaboration and innovation to consistently shape solutions that best serve our associates customers communities and other stakeholders. To learn more visit: .

EEO: The policy of Hillenbrand Inc. is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individuals age race color sex religion national origin disability sexual orientation gender identity/expression or veteran status. Additionally Hillenbrand Inc. and our operating companies are committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment email us at . In your email please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. At Hillenbrand everyone is welcome to apply and Shape What Matters for Tomorrow.