Field Service Technician

Nalco Water an Ecolab Company has a future need for a Field Service Technician to join its industry leading service team in the Light Division. Youll partner with Sales Representatives on executing service plans in strategic district accounts and providing customers with problem solving support. Youll also assist District Sales Representatives with launching new applications in current customer accounts and in transitioning competitively held accounts to Nalco Water. This position requires you to install maintain and calibrate chemical feed equipment and process monitoring equipment.

Whats in it For You:

• Youll join a growth company offering a competitive pay and benefits.

• A company vehicle and cell phone

• Comprehensive benefits package starting day 1 of employment medical dental vision matching 401k company paid pension stock purchase plan tuition reimbursement and more!

• A long term advancing career path in service sales or management.

• A culture that values safety first including training and personal protection.

• Pride in working for a company that provides clean water safe food abundant energy and healthy environments.

What You Will Do:

• Execute required chemistry tests log and report data and maintain product inventories at customer accounts.

• Provide routine and technical service support to customers; identifying and resolving customer challenges escalating as .

• Assist Sales Representatives with startups of new applications in both existing customers and in new accounts.

• Establish effective working relationships with a variety of customers and partner with them on best practices.

• Install calibrate and maintain chemical feed equipment and process monitoring equipment at customer accounts.

Territory/Location Information:

• This position is based in Morgantown WV.

• Territory covers a 200 mile radius of the surrounding area

• 10% days of overnight travel per MONTH

• Shift: 1st shift (Mon Fri / weekends if needed)

• Targeted accounts are within the data center industry

Minimum Qualifications:

• High School diploma or GED

• 12 years experience in industrial/mechanical environment.

• 1 year of plumbing electrical HVAC experience

• Possess a valid Drivers License and acceptable Motor Vehicle Record

• Immigration sponsorship is not available for this role.

• Must be able to pass a drug screen and background check.

Physical Demands:

• Must be able to access and be comfortable with working in a variety of conditions to include confined spaces damp and/or dusty locations freezing conditions and hot conditions.

• Must be able to physically perform the essential duties of the position which include lifting 50 lbs. stooping kneeling crouching reaching use hands to finger balancing walking standing talk and hear.

Preferred Qualifications:

• Associate degree or trade school certification

• Water treatment or specialty chemical industry experience

• Working knowledge of boilers cooling towers and wastewater treatment systems

• Experience working with Microsoft Office Suite

As a trusted partner your customers will rely on you for their success. Nalco Water is committed to seeing you succeed and provides innovative training programs to ensure youre prepared to solve any customer problem.

Training programs are held in the field and virtually. Based on your skill level and experience topics covered may include technology product service business and industry acumen direct coaching and mentoring sales management and leadership classroom training and certifications.

About Nalco Water:

In a world with increasing water shortage and contamination challenges Nalco Water an Ecolab company helps customers conserve more than 161 billion gallons of water each year. We work with customers across the world in the light industry (institutional food & beverage transportation and manufacturing) heavy industry (chemical power and primary metals industries) paper and mining operations to reduce reuse and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems data analysis and deep technical expertise to increase efficiency sustainability and performance for our customers.