Service Advisor
Service Advisor
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The Service Advisor is a customerfacing team member who communicates directly with both guests and technicians to ensure smooth understandable and positive experiences in the quick service area. General maintenance is not only important to keep a vehicle running properly but it nurtures the customers relationship with the dealership. This position has great variety fun people and a lively pace.
Holiday Automotive is an awardwinning familyowned company that is known for upbeat employees who embody a culture of exceptional customer outcomes. We believe that genuine engaged ambitious and friendly team members are the engine of our success. Our business thrives on an environment that empowers individuals recognizes performance and encourages a healthy worklife balance. All of this is key to our success and stability but we wouldnt have happy longterm employees without taking care of them with strong income and generous benefits.
Enjoy Benefits Including
- 5day work week
- Accelerated Paid Time Off(PTO) Schedule
- Ample Medical Dental and Vision insurance Options
- Locallymanaged 401(k)Program with Company Contribution
- Health Savings Account with Company Contribution
- Flex Spending Options
- Life and Disability Insurance Options
- Accident Critical Illness and Hospital Indemnity Insurance Options
- Appealing Employee Discounts on Vehicles Services Parts and Accessories
- Ongoing Training and Education
- The Professional Respect of a Caring Innovative Leadership Team
- Gillie Cookies and Other Fun Treats from TimetoTime
Responsibilities
- Welcomes Customers Promptly and Genuinely
- Clearly Documents Vehicle Concerns as Described by the Customer
- Determines Needs and Recommends Vehicle Maintenance
- Prepares and Presents Service Estimates
- Establishes and Communicates Next Steps
- Monitors the Progress of Each Vehicle: Updating Customers Frequently
- Verifies that Final Invoice Matches Work Performed on the Repair Order
- Presents and Explains Completed Work and Charges to Customers
Qualifications
- A Kind and Friendly Demeanor
- Experience in a Service Advisory Role is a Plus
- Organized and Able to Multitask
- General Automotive Knowledge and Enthusiasm are Helpful
Required Experience:
Unclear Seniority
Employment Type
Full-Time
