Team Manager - Promote

Lets shape the future of recruitment together!

Teamtailor is an Employer Branding and an ATS SaaS platform used by over 10000 companies with 200000 users in 90 countries worldwide .

Working at Teamtailor means being a part of a dynamic international and fastpaced tech company that provides an ideal environment for those who aspire to make a real impact on an organizations growth and eagerly embrace responsibilities. Its also about having a lot of fun .

Building a diverse team with a range of backgrounds and expertise has been at the heart of Teamtailor since its inception and continues to be our strength today. There are no typical profiles every team member shares our vision and wants to contribute to our success.

Team Manager Promote

Are you someone who thrives at the intersection of leadership digital marketing and customer experience Were on the lookout for a peoplefirst leader with a strong background in digital media and/or the recruitment industry whos ready to take charge of our Promote team and help take our customers success to the next level.

As the Team Manager youll make sure the team runs smoothly daytoday while also coaching and supporting team members to hit their goals and grow in their roles. Youll play a key part in strengthening both our customer relationships and how we operate.

Our mission To create happy users and always aim to wow them. Thats why were looking for someone with a true passion for leading teams creating impact and delivering worldclass experience

So what does the Promote team do
We help our users and customers build smart effective recruitment and employer branding campaigns. We support them in strategy build trust and relationships develop media plans create and optimize campaigns craft great content and analyze results. Its a mix of creativity data and human connection.

Your key responsibilities will be to:

• Oversee daytoday operations to ensure tasks run smoothly and internal processes are followed
  
• Drive the team toward individual and collective goals contributing to departmentwide success
• Track and follow up on KPIs for both the team and individuals
• Coach and support team members to help them grow and perform at their best
• Assist with customer cases internal requests and working methods
• Lead the Promote team across Sales Customer Care Ad Ops and Content
• Identify and drive improvements in team performance and development
• Report key insights KPIs and updates to the Head of Customer Success
• Take an active handson role in sales activities and ad operations
• Ensure smooth and strong collaboration with other departments
• Contribute to and lead projects for the development of our ads customer relationships service offering and overall strategy

We believe that you...

• Have at least 23 years of Digital Media experience plus from both Sales and Ad ops
• Plus with a background in HR/Recruitment
• Proven experience in leading team/s.
• Good communication and listening skills
• Strong adaptability to changes in a fastpaced environment
• Engaged creative and solutionoriented mindset
• Willingness to learn and explore new ideas
• Analytical techsavvy and datadriven
• Speak and write English fluently
• Up for some postwork fun with your colleagues Fantastic! Were all about themed afterhours hangouts!
• Having good social skills and a passion for helping clients is a must

What we offer you:

• Challenge yourself in a dynamic and rewarding leadership role
• Gain experience leading a highperforming team in a fastgrowing SaaS company
• Contribute to the success of Teamtailors Customer Success department while working on your professional growth
• Incredible development and growth opportunities
• A fixed salary with a commission structure
• A lot of personal responsibility
• The opportunity to work with the markets best product
• Yearly company retreat in the sun!
• A great team that always supports and helps each other

If this sounds like you then you know what to do.