Medical Virtual Assistant - Virtual Assistant
Medical Virtual Assistant - Virtual Assistant
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Job Description
This is a remote position.
Virtual Rockstar is hiring a fulltime Medical Virtual Assistant to support a busy outpatient physical therapy private practice based in New York. This is a remote position for a Medical Virtual Assistant who is detailoriented techsavvy and experienced in medical administrative support.
About our client:
Our client is a warm upbeat and closeknit team of professionals who believe in delivering individualized care to every patient. Their practice environment is compassionate collaborative and efficient. They utilize TheraOffice (EMR) Dropbox for file management and Microsoft Teams for team communication.
Responsibilities
Patient Intake and Onboarding
Enter new patient demographics and insurance information into the EMR system
Email new patients their initial paperwork and appointment schedules
Send updated schedules to patients when changes occur
Insurance and Benefits Coordination
Verify patient insurance coverage and benefits
Maintain and update insurance details in patient reco
Liaise with insurance providers to confirm and clarify coverage
Patient Communication and Record Keeping
Send appointment reminders and manage schedulerelated communications
Maintain accurate and uptodate electronic medical records
Ensure patient privacy and HIPAA compliance at all times
Administrative Support
Perform data entry tasks and generate basic reports as needed
Support internal file organization and team communication via Dropbox and Teams
Requirements
Proven experience as a medical virtual assistant or similar healthcare administrative role
Strong understanding of insurance verification processes and medical data entry
Familiarity with EMR systems (experience with TheraOffice is preferred)
Excellent communication skills in English (written and verbal)
Highly organized and detailoriented
Comfortable working independently in a remote setting
Reliable internet connection and professional work environment
Benefits
Competitive salary commensurate with experience.
Opportunities for professional development and growth.
Work in a dynamic and supportive team environment.
Make a meaningful impact by helping to build and strengthen families in the Philippines.
Previous experience in a medical administrative role (medical assistant, medical receptionist, or similar) is preferred. Familiarity with WebPT EMR and Therabill for patient payment posting is a plus. Strong communication skills, both written and verbal. Ability to manage multiple tasks and prioritize effectively. Excellent organizational skills and attention to detail. High level of professionalism and commitment to maintaining patient confidentiality. Comfortable with remote work and proficient in using virtual communication tools. Knowledge of insurance verification and pre-authorizations is a plus. Ability to work collaboratively with a team and contribute to a positive patient experience.
Employment Type
Full Time
