Operations Manager I
Operations Manager I
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$ 51485 - 66000
1 Vacancy
Job Description
Location: Minneapolis MN
In this officebased position youll experience a supportive approach to your wellbeing and continuous learning opportunities in our friendly and inclusive workplace.Find out more at role you will love
As our Operations Manager I you will lead a team to ensure toplevel service of document review certification and safekeeping services for our clients in investment banking insurance and government agencies. You will manage the daily production and staff activities for your assigned group and location.
Some of your key responsibilities will include:
- Manage the safekeeping of AssetBacked Securities (ABS) and Commercial MortgageBacked Securities (CMBS)
- Familiarize and review safekeeping procedures identify and implement strategic approaches to support business growth
- Monitor and manage incoming requests prioritize tasks and distribute work
- Work with 3rd party vendors (ie. FedEx UPS Quicksilver) to ensure package delivery and pickups are operational
- Work to build an effective team through coaching and training developing subject matter experts in all areas of the vault
- Creating capacity plans monitor reports and manage production staff to ensure service level agreements are met
- Review/approve timecards and PTO
- Ensure team adheres to Line of Business and company policies
- Cofacilitate with peer vault managers to move resources between teams/locations based on priorities.
- Conduct team and 1on1 meetings with direct reports once per month
- Completing written performance reviews for each direct report at midyear and yearend
- Ensuring production and quality assurance goals for every task are met or exceeded entered into the Manual Information Center (MIC) accurately and timely
- Interacting with our internal partners on a daily basis
- Partner with subject matter experts business partners and Relationship Managers to provide input to service level agreements expectations fees and turnaround times
- Contribute to your teams strategic plan to align with the Corporate Trust and Computershares objectives.
- Demonstrate and model the CPU Being Purple ways of working.
What will you bring to the role
The leadership aspect is one of the most important elements to the roles success. Being able to bring people together to work collaboratively will be a strength of yours and you will be transparent in your expectations of the Vault Operations team.
Leadership doesnt just come down to the team you develop but also being able to build and maintain relationships across our business and the ability to influence and negotiate.
Other key skills required for the role include:
- Minimum of 4 years experience in financial services; commercial loan mortgage back securities document custody operations management
- Proven ability to analyze information and make independent decisions
- Strong communication skills; written and verbal
- Demonstrated organizational and time management skills
- Proficient in Microsoft Office Suite functions
Preferred Skills/Experience
- Familiarity with our system of record EmbTrust
- Knowledge of AssetBacked and/or Commercial MortgageBacked Securities
- Experienced working in a fastpace environment
- Takes the initiative to learn and grow within your role the team and the business
Rewards designed for you
Paid parental leave flexible working and a caring and inclusive culture.
Health and wellbeingrewards that can be tailored to support you and your family including medical dental and vision.
Invest in your futurewith 401k matching and taxadvantaged flexible spending plans including healthcare dependent care and commuter.
Income protection. Our package includes short and longterm disability benefits life insurance and supplemental life insurance.
Compensation. The typical base pay range for this role is $51485 $66000. This base pay range is specific to these locations and may not be applicable to other locations
And more. Ours is a welcoming and closeknit community with experienced colleagues ready to help you grow.Our careers hub will help you find out more about our rewards and life at Computershare visit Experience:
Manager
Employment Type
Full-Time
Department / Functional Area
Key Skills
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