Case Worker 1 - Gloucester County
Case Worker 1 - Gloucester County
Posted on :
03-05-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
03-05-2025
Job Description
Gloucester County Case Worker 1
The Case Worker 1 serves clients in need with care and dignity offering them the tools to be more independent moving forward. They work closely with the staff and Family and Community Center Regional Program Coordinator to assess the clients situation and determine the possible assistance that can be offered. They are involved in the daytoday operations of the Family and Community Center located in Westville NJ including answering the door phones and emails while ensuring an efficient and effective client experience. They will assist the supervisor as needed and participate in community events and meetings. The ideal candidate is calm organized caring cooperative flexible and a creative problem solver.
Essential Duties and Responsibilities:
- Reflects the mission and vision of Catholic Charities in every encounter with and on behalf of clients and staff
- Responds to clients request for information and services in a timely compassionate and professional manner
- Speaks with or meets with requesting assistance to assess their needs to determine if they can be assisted by services offered by Catholic Charities and/or for linkages to other community resources.
- Assesses clients financial need ability to follow through with a plan and adequacy of client
documentation for particular funding requirements. Screens for possible presence of additional problem areas such as substance abuse that could require additional assessment referrals to other service providers and follow up and communicates this with Supervisor.
- Makes necessary contacts to verify client information. Maintains confidentiality of all client information and services provided at all times in accordance with the policy of Catholic Charities and state and federal laws.
- Utilizes agency database to complete all client case notes in a timely and comprehensive manner
- Assists in the tracking and collection of client and statistical data utilizing Excel spreadsheets and Word reports
- Participates in staff meetings department and agencywide trainings and represents Catholic Charities at regular monthly meetings with State and County partners to report on activities and to advocate
for the needs and best interest of those facing homelessness
- When appropriate collaborates with other staff and volunteers to order stock and distribute food and completes reports related to food distribution
- Participates in the implementation and ongoing development and continuous improvement of the program.
- Assists to train and supervise program volunteers
- Ensures immediate and thorough communication to Regional Program Coordinator of program problems and provide recommended resolution to identified problem.
- Maintains a positive work atmosphere by acting and communicating in a manner that fosters good relationships with customers clients external colleagues and management.
- Perform other duties as assigned
Supervisory Responsibilities: May have oversight of program volunteers
Qualifications:
- Knowledge of entitlement programs and program regulations federal state and community resources and expertise in navigating these resources.
- Possess an understanding of the social issue impacting the poor in southern New Jersey
- Possess basic knowledge of existing social services programs in the community and a thorough understanding of eligibility criteria or know how to obtain this information
- Possess strong interpersonal time management and communication skills
- Ability to relate directly but compassionately with people in emergency situations
- Be sensitive to the needs of culturally and economically diverse populations
- Possess strong critical thinking and problemsolving skills
- Working knowledge of office software especially Microsoft Office Suite and Outlook
- Bilingual preferred (English w/Spanish)
- Ability to write clearly and proficiently for completion of documentation
Education and/or Experience:
A Bachelors degree in social work or other relevant human services degree is preferred. In lieu of a degree a high school diploma and 3 years experience in other social services settings will be considered.
Employment Type
Full Time
Key Skills
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