IT Tech Support Intern
IT Tech Support Intern
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Salary Not Disclosed
1 Vacancy
Job Description
Join our dynamic IT team at Endeavor Health Services as an IT Tech Support Intern where you will gain handson experience in troubleshooting and resolving technical issues supporting endusers and enhancing your IT skills in a fastpaced environment. This role offers an excellent opportunity to work alongside experienced professionals and contribute to impactful IT projects setting a strong foundation for your future career in technology. This is an unpaid internship.
Responsibilities
- Assist in diagnosing and resolving hardware and software issues.
- Provide firstlevel support for ITrelated queries and incidents.
- Help in setting up and configuring computer systems and peripherals.
- Document technical issues and solutions in a ticketing system.
- Support the IT team in maintaining and updating inventory records.
- Participate in routine system maintenance and updates.
- Assist in network troubleshooting and connectivity issues.
- Support the installation and configuration of software applications.
- Conduct basic training sessions for endusers on IT tools and systems.
- Ensure adherence to IT security protocols and guidelines.
- Provide support in the deployment of new technology projects or upgrades.
Requirements
- Currently enrolled in a degree program related to Information Technology Computer Science or a related field
- Basic understanding of computer systems hardware and software
- Familiarity with Windows operating systems
- Strong problemsolving skills and attention to detail
- Excellent communication skills both verbal and written
- Ability to work independently and as part of a team
- Willingness to learn and adapt to new technologies
- Customer serviceoriented mindset
- Basic knowledge of networking fundamentals
Required Experience:
Intern
Employment Type
Intern
