Role Overview:
Were looking for an experienced Client Account Manager (CAM) who will serve as a key member of our team. You will play a pivotal role that focuses on customer satisfaction retention and growth. As CAM you will be responsible for managing and nurturing client relationships ensuring that Pinterest meets and exceeds client expectations. You will work closely with internal teams to deliver successful campaigns and drive successful results for our clients.
What youll do:
- Build and nurture relationships with our Partners proactively reaching out to them regarding campaign performance optimizations updates and opportunities.
- Gain a deep understanding of our partners business goals and turn data into compelling stories and actionable insights to help them succeed.
- Ensure that our partners objectives and requirements are met by liaising between them and our internal XFN teams.
- Specifically own the how conversation with advertisers to advise on media strategies.
- Be a subject matter expert in brand and performance related opportunities.
- Understand complex processes and products distilling them down into a digestible format for our partners.
- Work collaboratively with Sales Leadership and XFN teams to drive results.
What were looking for:
- Proven experience in an account management role within digital marketing or advertising.
- Strong analytical skills and ability to interpret data to drive discussions with clients.
- Exceptional communication and interpersonal skills.
- Proactive and resultsdriven with a focus on client satisfaction and growth.
- Bachelors degree in Marketing Business or related field or equivalent experience.
Relocation Statement:
- This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.
InOffice Requirement Statement:
- We let the type of work you do guide the collaboration style. That means were not always working in an office but we continue to gather for key moments of collaboration and connection.
- This role will need to be in the office for inperson collaboration 12 times per week and therefore needs to be in a commutable distance from the Toronto office (85 Richmond St. W)
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Required Experience:
Manager