Patient Care Coordinator - Part Time

Join our dynamic team at Center for Physical Therapy and Exercise (CPTE) where weve been providing superior physical therapy care to Southern New Hampshire for over 35 years. At CPTE we pride ourselves on our commitment to delivering exceptional patient care in a supportive collaborative environment. With eight outpatient locations and growing we are dedicated to fostering professional development encouraging innovation and helping our team members achieve their career goals. If youre passionate about making a difference in patients lives and ready to grow your career wed love to hear from you!

Are you ready to make a meaningful impact on your patients lives while growing your career in a supportive teamoriented environment CPTE is seeking a highly motivated and detailoriented individual to join our Manchester NH clinic as a Part Time Patient Care Coordinator!

About Us

At CPTE we do more than just care for our patientswe care for our team. As a PTowned practice weve spent 35 years building a reputation for exceptional patient outcomes and fostering a culture where employees thrive. We promise to:

• Prioritize WorkLife Balance: Enjoy 3 weeks of accumulated paid time off in your first year 6 paid holidays and a culture of wellness and wellbeing.
• Promote Teamwork: Be part of a supportive environment where your voice matters and your contributions are celebrated.
• Reward Your Hard Work: 401(k) medical dental and vision insurance plus short and longterm disability coverage.

Your Role

As a Patient Care Coordinator at CPTE you will be the first point of contact for our patients and will play a vital role in providing a positive and welcoming experience.

What youll do:

• Greet and welcome patients and visitors in a friendly and professional manner.
• Answer incoming phone calls and route them to the appropriate staff members efficiently.
• Schedule appointments verify insurance information and assist with patient registration.
• Maintain patient records and ensure accuracy of information in our computer systems.
• Coordinate with therapists and clinicians to manage patient appointments effectively.
• Handle payment processing and insurancerelated inquiries with accuracy and confidentiality.
• Maintain knowledge of clinic services and programs to answer patient inquiries effectively.
• Demonstrate excellent time management skills to handle multiple tasks simultaneously.

About You

• High school diploma or equivalent.
• Previous experience in a receptionist or customer service role is preferred but not required.
• Excellent organizational skills with the ability to multitask prioritize tasks and ensure a smooth front desk operation.
• Strong communication skills both written and verbal to interact professionally with patients and internal staff.
• Strong computer skills.
• Excellent phone etiquette and strong interpersonal skills.
• Valid drivers license.
• Ability to work flexible afternoon and evening shifts.
• Attention to detail and ability to handle sensitive patient information confidentially.

At CPTE we invest in a culture of inclusion and positivity and encourage all to apply to our open roles. You will receive consideration for employment without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability age or veteran status.

CPTE is a proud member of Fusion Physical Therapy Partners.