Clinic/Practice Assistant, Cardiology- Medford
Clinic/Practice Assistant, Cardiology- Medford
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a notforprofit we support patient care research teaching and community service striving to provide exceptional care. We believe that highperforming teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Mystic Healthcare is committed to building healthier communities. Our experienced teams of primary care physicians cardiologists and advanced practice clinicians offer comprehensive compassionate care for the entire family with convenient access to cardiac testing labs and imaging.
We are located at 137 Main Street in Medford Massachusetts.
Job Summary
We are seeking a fulltime 40hour Clinic/Practice Assistant to support our Cardiology practice Monday Friday from 8:30am5:00pm.Our Clinic/Practice Assistants play an integral part in the operations of our communitybased physician practices. Dedicated to administrative support these Assistants serve as the gatekeepers of our practices and ensure that our team is delivering the highest quality experience that exceeds our patients expectations.
Responsibilities include:
Leading up to the patient visit Practice Assistants schedule all appointments and obtain Prior Authorizations from insurances when needed for specific exams.
During the patients visit the focus is checkin which includes greeting patients answering all of their questions and assisting with any previsit paperwork/forms.
At the conclusion of the visit during checkout Clinic/Practice Assistants are tasked with the completion of forms collection of copayments and scheduling followup appointments tests and/or procedures.
Other duties include fielding all incoming telephone calls taking detailed messages for the appropriate area (triage RN prescription refills) monitoring patient flow and waiting room activity and providing general support to practice leadership clinicians and peers.
Qualifications
Education
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree
No
Licenses and Credentials
Certified Medical Administrative Assistant CMAA Data Conversion Various Issuers preferred
Experience
office experience 23 years required
Knowledge Skills and Abilities
Proficiency with all Office Suite Knowledge of office operations and standards and understanding of office procedures including filing copying scanning printing and faxing.
Ability to use phone system and manage more nonroutine phone calls and solve routine issues as appropriate.
Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively.
Understanding written sentences and paragraphs in work related documents to correspond and communicate with others clearly and effectively (including composing/editing email memos and letters) and to take complete and accurate messages.
Managing ones own time and the time of others.
Well organized and good time management skills to manage multiple tasks effectively follow established protocols and work within systems.
Additional Job Details (if applicable)
We are looking for wellrounded customer service professionals who can multitask prioritize and thrive in a highvolume ambulatory clinic setting!
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half PeopleFocused half PerformanceFocused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Employment Type
Full-Time
