Part-Time HIMS Representative

Do you want to work at one of the Top 100 Hospitals in the nation We are guided by our values ofLoveandExcellenceand are passionate about delivering health not just health care. Come join us at ChristianaCare!

ChristianaCare with Hospitals in Wilmington and Newark DE as well as Elkton MD is one of the largest health care providers in the MidAtlantic Region. Named one of Americas Best Hospitals by U.S. News & World Report we have an excess of 1100 beds between our hospitals and are committed to providing the best patient care in the region. We are proud to that Christiana Hospital Wilmington Hospital our Ambulatory Services and HomeHealth have all received ANCC Magnet Recognition.

Primary Function:

The Health Information Management Rep performs reception and clerical functions including response to requests for medical records and release of information completion of death certificates preparation and scanning of loose charting. This position is a parttime (20 hours a week) position overnight from 11:00pm7:00am. The schedule for this role will be every weekend required and 1 day during the week as well as every holiday required. This position will require work at Christiana Hospital as well as Wilmington Hospital.

Principal Duties and Responsibilities:

• Utilizing excellent customer service skills greets and provides assistance and/or direction to all persons entering HIMS. Maintains departmental security by screening all departmental visitors and permitting access as appropriate.
• Answers and triages telephone calls and distributes facsimile information. Opens reviews and distributes incoming mail as appropriate.
• Identifies and triages requests for medical information received via telephone or in person. Assists requesters with completion of authorizations. Completes requests for medical information in the absence of a Release of Information representative for treatment purposes.
• Assigns access to medical records within the electronic record systems to external requesters.
• Generates death certificate in conjunction with physician completion and coordinates with Nursing Pathology Medical Examiner Investigators Funeral Directors and Physicians all functions necessary to assure completion of death certificates and the release of deceased patients remains.
• Prepares scans and indexes ancillary service reports and other loose medical record documents for patient records.
• Accounts for disclosures of patient information in the release of information tracking system.
• Bundles and packs discharged patients medical records for transport according to department policy.

Experience Requirements:

• High school graduate or equivalent.
• Two years of office experience dealing with the public preferably hospital related.

Christianacare Offers:

• Collaborative and team focused environment
• Full Medical Dental Vision Life Insurance etc.
• 403(b) with company match!
• Generous paid time off
• Incredible Work/Life benefits including annual membership to access to backup care services for dependents through retirement planning services financial coaching fitness and wellness reimbursement and great discounts through several vendors for hotels rental cars theme parks shows sporting events movie tickets and much more!

Christiana Care Health System is an equal opportunity employer firmly committed to prohibiting discrimination whose staff is reflective of its community and considers qualified applicants for open positions without regard to race color sex religion national origin sexual orientation genetic information gender identity or expression age veteran status disability pregnancy citizenship status or any other characteristic protected under applicable federal state or local law.