Breakfast Floor Manager
Breakfast Floor Manager
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Job Description
WELCOME TO A WORLD OF OPPORTUNITIES AT THE UKs #1 GREAT PLACE TO WORK 2025 AS VOTED BY OUR TEAM MEMBERS!
Our new restaurant launched in June 2023 is the heart of the hotel eating and drinking experience.
Buzzy and fast paced from morning to late with friendly and informal service in a landmark address.
Located on the ground floor we offer a fine casual all day destination with outdoor seating overlooking Hyde Park.
We serve a breakfast buffet with live cooking stations and an allday a la carte menu along with a signature afternoon tea. Our modern British approach combined with traditional and international flavours creates a simple menu perfect for an everyday treat casual lunch business meeting or celebratory dinner.
Salary: 28700 per year plus service charge
BENEFITS
28 days paid holiday increasing with service
Exclusive highstreet discounts through Perks at Work portal
Industryleading Team Member discounts on hotel stays for you your family and friends
Access to leadership and development programmes through Hilton University
Exceptional Career opportunities and wellbeing programmes to help you thrive in the workplace
Reward programmes incentives and team member recognition as well as long service awards
50% off in Hilton restaurants and bars (subject to individual outlets)
Refer a Friend Scheme
Uniforms provided and laundered complimentary
Free meals on shift
What will I be doing
A Breakfast Floor Manager will be responsible for assisting management in the direction and administration of the breakfast restaurant in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically you will be responsible for performing the following tasks to the highest standards:
- Supervise support schedule assign daily work inform and train team members in the breakfast restaurant activities and operations
- Monitor observe and assist in evaluating team member performance
- Support and assist team members in handling guest inquiries and requests and in resolving guest complaints
- Ensure compliance with health safety sanitation and alcohol awareness standards
- Manage and monitor product quality and service and satisfaction trends evaluate and address issues and make improvements accordingly
- Assist in monitoring inventory and inventory control
What are we looking for
A Breakfast Floor Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:
- Food and Beverage experience
- Able to meet financial targets
- Ability to comply with all Food and Beverage brand standards
- Ability to work under pressure
- Excellent grooming standards
- Willingness to develop team members and self
- Flexibility to respond to a range of different work situations
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Passion for delivering exceptional levels of guest service
EVERY JOB MAKES THE STAY.
Find out more about all our brands and hotels Hilton Brands Global Hospitality Company
EOE/AA/Disabled/Veterans
Required Experience:
Manager
Employment Type
Full-Time
