Business Support Administrator
Business Support Administrator
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Job Description
We are seeking a highly organised Business Administrator to join our Learning and Development team at Willis Towers Watson in Reigate. This role is based in our modern openplan office with convenient onsite parking. The position will be officebased for the first few months after which it will transition to a hybrid model requiring at least two days in the office per week.
What We Offer You
We provide comprehensive training including a thorough new starter induction and ongoing development opportunities. As an industry leader we offer a competitive salary along with an attractive benefits package which includes a company pension scheme life insurance medical insurance eye care vouchers and flexible benefits such as critical illness cover dental cover and many additional options.
The Role
This is a peoplefocused performancedriven role where youll play a key part in supporting the Retirement GB Learning and Development team to deliver highimpact development initiatives. Youll work closely with a collaborative team of business support colleagues sharing responsibilities and contributing to the smooth execution of learning programmes that empower our people to grow perform and succeed. This role is ideal for someone who thrives in a dynamic environment takes ownership and is passionate about making a real difference in peoples development journeys.
This role offers a rewarding opportunity to enhance your skills in team collaboration administration and organisation. You will manage calendars coordinate travel arrangements and ensure professional and efficient communication with stakeholders.
Responsibilities will include but are not limited to:
- Trainee consultant programme: administrative support on the training provided in a trainee consultants first five years (which includes a mix of virtual and inperson training) involving calendar management and communication managing attendance lists creating inclusive and diverse training groups managing breakout rooms managing and summarising feedback forms inperson event organisation/support and other administrative duties
- Senior colleague training: administrative support including calendar management creating inclusive and diverse training groups room bookings and training day logistics managing breakout rooms and other administrative duties
- Oracle Learning Cloud maintenance (our learning management system)
- PowerPoint support: converting or reformatting slide decks for training as needed
- Supporting with the use of Teams Channels for training messaging and materials
- Providing business support to develop content for other Retirement GB development programmes
- General team administration duties for the L&D team: for example organising team meetings and maintaining action logs
At WTW we trust you to know your work and the people tools and environment you need to be successful. The majority of our colleagues work in a hybrid style with a mix of remote inperson and in office interactions dependent on the needs of the team role and clients. Our flexibility is rooted in trust and hybrid is not a onesizefitsall solution. We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as locationbased arrangements. Please speak to your recruiter to discuss more.
Qualifications
The Requirements
- Proficiency with Microsoft Office 365 (Word PowerPoint Outlook MS Teams) and a solid understanding of Excel. Strong command of the English language with excellent spelling grammar and a good level of numeracy. Accuracy in typing and data entry is essential.
- Strong written and verbal communication skills with the ability to convey ideas clearly and support colleagues in understanding different perspectives.
- Demonstrated analytical organisational and project management skills.
- Strong team player willing to actively contribute and support colleagues using initiative to assist other busy administrative team members.
- Persistent and persuasive with the ability to engage colleagues at all levels within the business.
- Customerfocused with a strong commitment to providing excellent service.
- Solutionoriented with the ability to think critically and address challenges effectively.
- Strong attention to detail.
- Discreet and professional in handling sensitive information.
- Excellent organisational skills with the ability to estimate workload prioritise tasks and meet deadlines consistently.
- Flexible and adaptable able to manage a variety of responsibilities and provide creative solutions to problems.
At WTW we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.
Were committed to equal employment opportunity and provide application interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers from the application process through to joining WTW please email .
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Required Experience:
Unclear Seniority
Employment Type
Full-Time
