Box Office Supervisor
Box Office Supervisor
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Job Description
Box Office Supervisor
AdmitONE
Toronto ON
Who we are:
AdmitONE is a fast growing ticketing company that has become an industry leader in hospitality events and live entertainment. AdmitONE an MRG Group company is not just a ticketing company its an experience portal built by event & experience creators. This foundation; decades of industry knowledge and experience in promoting venue management ticketing marketing media relations and artist representation allows AdmitONE to deliver customers Positive Shareable Experiences when discovering and purchasing tickets. In addition to the core functionality of selling tickets to events the product roadmap includes everything from an integrated backend dashboard to travel and DIY products while ensuring we service 110% of user and customer needs of today and tomorrow.
Who you are:
Reporting to the Client Services department the Box Office Supervisor will provide onsite support to AdmitONE clients and venues ensuring seamless ticketing operations and a premium customer experience. You are a confident communicator a problemsolver and a people person with an eye for detail and a passion for events.
The Fine Print:
- Maintain a positive and proactive approach to ticketing activities at the Box Office with a strong commitment to superior customer service
- Provide support and assistance to the Client Service team in all areas of Box Office and ticketing operations including ticket processing using AdmitONE
- Helps maintain a Customer Service Help email Inbox for online customers of AdmitONE
- Work in various venues for inperson ticket sales and answering guest questions via email and in person about AdmitONE their clients and their events
- Inventory Management (releasing holds processing paid and comp sales)
- Postevent settlements and event reporting
- Scheduling and hiring part time box office personnel
- Some travel may be required from time to time.
- Other duties as required
We are looking for someone with:
- Our shows and events take place in the evenings during weekends and on holidays. As a result flexibility to work these shifts is required
- Excellent written and verbal communication skills
- Accuracy and strong attention to detail
- Ability to maintain strong relationships with those both inside and outside the business
- Innovative creative and critical thinking
- Problem solving and analytical abilities
- Project management multitasking and time management
- Ability to work well with a team or individually
- Access to a vehicle considered an asset
Whats In It For You
- A competitive starting wage.
- Participation in the MRG Travel Ambassador Program.
- A fun and casual environment. You will be joining a closeknit innovative team of creative and energetic gogetters.
- Employee discounts to our concerts shows and hospitality venues.
- A welcoming fun and safe work environment where everyone can show up authentically to work each day and feel respected.
- Career development opportunities with a company that encourages individuals to learn and grow.
Thank you for your interest in AdmitONE. Given the anticipated interest in this role only those selected for an interview will be contacted.
#MRGCareers
Required Experience:
Manager
Employment Type
Part-Time
