Branch Care Coordinator

At Air Liquide Home Healthcare Canada we believe in patientcentered care and innovation. Were on a mission to help transform healthcare for the better. From advancing and digitizing our tools products and systems to forging meaningful relationships with our patients.

Air Liquide Home Healthcare Canada is a leading provider of sleep apnea tests treatments and home oxygen services. We partner closely with the healthcare community to deliver an exceptional patient experience that supports health wellness and collaborative medicine.

Ready to be part of this global family of companies making a difference in the quality of life for patients around the world

How will you CONTRIBUTE and GROW

Respiratory Homecare Solutions is a Canadian home healthcare subsidiary of Air Liquide the world leader in gasses medical technologies and services for Industry and Healthcare. RHS empowers patients who have sleep apnea or require home oxygen therapy through ongoing respiratory support and compliance.
RHS is currently recruiting for a highly energetic and motivated full time Care Coordinator in Calgary.

The Care Coordinator provides customer support by answering incoming calls and placing outbound calls pertaining to Sleep Apnea treatments Oxygen and other respiratory services. As necessary contacting referral sources and customers to obtain further information to update and complete the electronic patient file.

RHS is currently recruiting a highly energetic and motivated Branch Care Coordinator for our Calgary branch. The Branch Care Coordinator provides support in the branch as it pertains to oxygen PAP and related therapeutics and diagnostics.

• Provides helpful friendly service to customers by providing general information and directing telephone and walkin inquiries to appropriate staff members.

• Assist with sales and maintenance of respiratory products services and inventory for the branch.

• Provides information/literature to prospective clients.

• Creates walkin appointments for therapeutics and books followup appointments for the branch.

• Provides assistance and answers questions for clients regarding funding programs and insurance requirements.

• Assists healthcare professionals with the completion of necessary administrative functions and documentations.

• Assists in the management of equipment including warranty maintenance and repair for internal assets as well as customer owned medical devices and other products.

Are you a MATCH

Here is what you will need

• College Certificate/Diploma or Equivalent

• 12 years of experience in a Call Center or in Office Administration

• Computer literate in Microsoft Office and Google Suite with strong data entry skills.

• Able to work flexible hours and provide service to our customers for extended hours.

• Willing to get certified in sleep (CPSGT) course will be provided.

Whats in it for you

• Competitive total rewards: Salary bonus flex benefits & pension plan

• Work/life integration: From standard hours to personal time off

• Inclusive workplace: Bring your whole self to work as you learn and grow

• Meaningful work: Do work that matters

• Culture of safety: We weave safety and wellness into all that we do

Additional Information

VitalAire provides equal opportunities for all applicants and is committed to fostering an inclusive and accessible environment. Accommodations are available on request for candidates taking part in all aspects of the selection process. We thank all applicants for their interest; however only those candidates selected for an interview will be contacted.

Our Differences make our Performance

At Air Liquide we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees our customers patients community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent both individually and collectively and it helps foster our ability to innovate by living our fundamentals acting for our success and creating an engaging environment in a changing world.