Filinvest F&B: HAY DINER
Responsible for overseeing the daytoday operations of a restaurant ensuring that customers are satisfied with their dining experience and that the restaurant is running smoothly and efficiently.
Key Function & Responsibilities
- Staff Management: The restaurant supervisor is responsible for supervising restaurant staff including servers chefs and kitchen staff ensuring that they are properly trained and providing excellent customer service.
- Customer Service: The restaurant supervisor should ensure that customers are satisfied with their dining experience handling any complaints or issues that arise and ensuring that the restaurant maintains a high level of customer service.
- Operations Management: They are responsible for overseeing the daytoday operations of the restaurant ensuring that everything runs smoothly and efficiently.
- Health and Safety: They should ensure that the restaurant is compliant with health and safety regulations implementing appropriate measures to ensure a safe and hygienic environment for customers and staff.
- Inventory Management: They should be responsible for managing inventory ordering supplies and ensuring that there is sufficient stock for restaurant operations.
- Training and Development: They should be responsible for training and developing staff ensuring that they have the necessary skills and knowledge to perform their roles effectively.
Qualifications
- Graduate of Hotel/Resort and Restaurant Management or any related course.
- With relevant training and certification in Food & Beverage service operations.
- Proven experience as a Restaurant Supervisor or in a similar leadership role in the F&B industry.
- Strong understanding of restaurant operations food safety and hygiene standards.
- Excellent leadership interpersonal and communication skills.
- Ability to lead train and motivate a team in a fastpaced environment.
- Customerfocused with a strong commitment to service excellence.
- Proficient in POS systems and basic restaurant administration (e.g. inventory scheduling reports).
- Good problemsolving skills and the ability to make quick decisions under pressure.
- Flexible and willing to work on shifting schedules including weekends and holidays.
- Must be willing to work in Baguio City.