Account Manager (US)

The Opportunity:

Account Manager for an integrated marketing agency for global b2b tech brands!

Location:

Work wherever works best for you. We offer a fully remote/hybrid work model meaning you have complete flexibility to work from home or our vibrant office in New York or Denver.

The Opportunity:

Fox Agency is a B2B marketing agency with offices in the UK Germany and the US. We opened our first US office in New York City in November 2023 and our Denver office we are building and scaling our US team.

Were looking for an Account Manager to serve as the key link between clients and our internal teams. Youll help grow and develop accounts by spotting opportunities challenging briefs and delivering smart timely and onbudget solutions.

As part of Client Services US you will provide a strong link between the US and UK teams to ensure a seamless workflow for our clients making the most of their big thinking to seek new and innovative ways to develop processes and approaches that will push the business forward.

This is a pivotal hire for Fox as we continue to grow our US presence. Youll be instrumental in expanding our client service offering and embedding our culture and values into everything we do stateside.

You:

• You think bigger. You dont let someone elses imagination or fear hold you back
• You stay connected. Its about relationships with colleagues and clients always keeping your finger on the pulse
• You own it. You are the absolute boss of your own job brief account project idea meeting you name it you own it
• You keep it real. You are upfront open and honest
  
• Driven and assertive with plenty of entrepreneurial spirit youre an absolute gogetter who is going to bring a real spark to the team!
• Demonstrate a passion for the role and your clients brands
• Constantly seeking to update your own channel knowledge
• Good understanding of the creative process and proactive in broadening their understanding of the work we do
• Ability to communicate effectively (verbally and in writing)
• Persuasive able to sell work/ideas and respond positively to feedback
• Excellent commercial awareness and a strategic mindset someone able to unpack challenges and identify solutions and opportunities
• Resilient and positive in difficult situations
• Ability to work under pressure and juggle competing demands
• Proactive confident and collaborative with secondtonone people skills and an eye for detail.
• Ability to work well both independently and as part of a team

The Role:

• Effective management of your client relationships to ensure an outstanding client experience
• Instrumental in the delivery of highquality work that meets the clients needs
• Taking client briefs and writing concise creative development and artwork briefs
• Ensuring that project deadlines are met communicating and seeking approval of any changes to these
• Developing a greater understanding of the clients business including staying up to date of competitor activity
• Following agency processes and updating agency systems (e.g. Jira Scoro) based on project status
• Support with proposals based on an understanding of their clients business needs and requirements
• Setting agendas and maintaining accurate records of meetings decisions and next steps
• Keeping the team and client up to date with useful information e.g. competitor activity relevant industry news
• Preparing materials for pitches and client presentations
• Supporting Fox Agency US operations to include coordinating localmarket marketing activities and liaising with the UK based central marketing team.
  

About Fox Agency:

Fox Agency is an integrated marketing and PR agency for global B2B tech brands with a mission: to grow expand transform accelerate gotomarket secure investment or simply gain customers.

From insight to implementation we use creativity in everything we do to engage people and make a difference in areas such as awareness sentiment engagement and demand.

We call this creating opportunity.

Our approach is built on expertise collaboration and momentumbringing together the best people to work quickly and effectively to define challenges develop strategies and build solutions. This requires openness straightforwardness and a willingness to adapt to change and different ideas.

We specialize in working with brands that have a global footprint and ambition to change their world including leaders in SaaS fintech Industry 4.0 connectivity (telco) electronics AI and data transformation IT and cloud and automotive.

With offices in New York Denver London Leeds and Dsseldorf we believe in creating the best possible environment for talented people to thrive.

We are proud to be recognized as one of Campaigns Best Places to Work inand 2024 and we are a B Corp Certified business on a journey towards Net Zero by 2030.

The good stuff:

In addition to working across global B2B technology brands we offer a range of benefits including:

• An inclusive culture We have a clear vision of what a great place to work should feel like including clear values (that we try to stick to!)
• Vibrant office spaces (that are dogfriendly too!)
• Flexible working permanent remote/hybrid model means we mix remote and officebased working
• Salary Competitive salary with regular reviews
• Holidays 25 days holiday (that grows with service) all federal holidays Christmas closedown and the ability to buy sell and carry over holiday allowance maximum of 3 days every year!
• Birthdays off including an allowance towards a Milestone Birthday Meal
• Workplace Wellbeing A raft of initiatives for employee health and wellbeing including private health insurance private healthcare plan 401K plan and a monthly wellbeing allowance
• Employment Assistance Programme 24 hour helpline for all issues and telephone counselling if required (through Trinet)
• Inspiring agencywide lunch and learns that span from industry leaders to experts in neurodiversity sustainability and diversity to name a few!
• Individual training and development allowance
• Referral bonus for new recruits
• Quarterly socials epic summer parties monthly Friday Teams socials for chats quizzes games and drinks (with prizes to be won!)
  
• Minimum of 1 x fully paidfor companywide social visit to the UK
• Tech Events Opportunity to travel to global tech events

Diversity Equity & Inclusion:

At Fox Agency we are a dedicated team committed to bringing a positive workplace culture to all we do. We know our people will be inspired to perform their best if they feel trusted valued and safe. Its why were big on empowerment flexible working and equal employment opportunity for all regardless of race colour ancestry religion sex national origin sexual orientation age citizenship marital status disability gender gender identity and expression or veteran status.

If you need any reasonable adjustments as part of the recruitment process please contact

Required Experience:

Manager