Product Analyst, Technical Product Management, Research Infrastructure (Hybrid - NJ, PA or MA)

Job Description

The Research and Development Sciences (RaDS) value team in our Company R&D IT brings together product management engineering and data science expertise. We enable data technology and services that accelerate our scientists ability to discover and develop innovative medicines that change the course of human health. In the RaDS value team the Product organization is responsible for implementing capabilities and associated services to advance the drug discovery and development pipeline. Our IT team operates as a business partner proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver the services and solutions that help everyone to be more productive and enable innovation.

We are seeking a motivated and talented Product Analyst to join the RaDS Product organization in the Research Infrastructure Product Line (RIPL). This position offers the chance to contribute to products that have a substantial impact on laboratorybased research practices and accelerate the commercialization of innovative drugs. The ideal candidate will collaborate with scientific personnel and RaDS IT staff at various levels to analyze scientific workflows and distill them into actionable requirements. The success of this role is gauged by the acceptance and adoption of novel solutions within the target scientific community.

You must be an enthusiastic advocate for our scientists perspectives through all phases of product development.

Location:

• West Point PA; Rahway NJ; Boston/Cambridge MA

Primary Responsibilities:

Problem discovery

• Participate in Problem Discovery to identify & prioritize problems provide high level solutioning and draft associated epics and key results.

• Utilize process maps Information architecture and designthinking methodologies to clarify problem space understand pain points and identify gaps and IT automation opportunities for research workflow optimization and productivity improvement.

• Synthesize data observations and other research into insights to help inform product strategy and decisions using data driven approaches.

Product discovery user experience and business analysis

• Conduct product discovery activities and rapid prototyping with scientific partners user experience researchers engineers and data scientists to assess value risk usability risk feasibility risk and business viability risk.

• Conduct assessments of internal and external tools. Work with external vendors to assess opportunities and facilitate integration with internal tools and data lake.

• Use tools and analytical methods to compute success metrics understand user engagement and identify trends; develop reports and visualizations to communicate findings.

• Work with IT and labbased staff to proactively map workflows and needs.

• Ensure that value and user experience are measured and achieved by utilizing your expertise in scientific processes analytics and deep understanding of stakeholders needs.

• Author requirements test scripts and userfacing documentation. Communicate requirements with remote teams and software vendors.

Required Experience and Skills:

• High School Diploma required.

• Minimum of 2 years of lab experience in the biotech or pharmaceutical industry.

• Proficient understanding of laboratory processes and methodologies.

• Ability to quickly grasp new technological and scientific concepts.

• Exhibits curiosity and adaptable thinking to discern underlying issues and define problems.

• Possesses robust analytical critical thinking skills adept at navigating ambiguity across multiple projects.

• Strong written and verbal skills engaging both technical and nontechnical stakeholders.

• High level of organization and attention to detail. Good time management skills as well as demonstrated project management ability.

• Proven ability in multidisciplinary teams; works well both independently and as part of a team.

• Demonstrated experience in delivering continuous operational support for scientific research applications.

• Experience interacting with outsourced partners including Contract Research Organizations (CROs) across various geographical regions.

• Capability to effectively collaborate with vendors to resolve business challenges.

Preferred Experience and Skills:

• Knowledge of Data Lake storage architecture used in scientific research.

• Understanding of common challenges encountered in drug discovery laboratories.

• Experience with Empower Nugenesis and OpenLab systems.

• Familiarity with cloudbased software and terminology.

• Understanding of the software product life cycle.

• Proficient in agile software development processes and use of Jira.

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MSJR

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Effective September 5 2023 employees in officebased positions in the U.S. will be working a Hybrid work consisting of three total days onsite per week Monday Thursday although the specific days may vary by site or organization with Friday designated as a remoteworking day unless business critical tasks require an onsite Hybrid work model does not apply to and daily inperson attendance is required for fieldbased positions; facilitybased manufacturingbased or researchbased positions where the work to be performed is located at a Company site; positions covered by a collectivebargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note this Hybrid work model guidance also does not apply to roles that have been designated as remote.

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Expected US salary range:

Available benefits include bonus eligibility long term incentive if applicable health care and other insurance benefits (for employee and family) retirement benefits paid holidays vacation and sick days. A summary of benefits is listed here.

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