Call Center Receptionist
Call Center Receptionist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Purpose
Assist a busy fastpaced office with multiple support functions with professionalism and efficiency.
Pay
$16/hr
Principal Duties and Responsibilities
- The position of Site Support Specialist provides clerical support to all functional teams in the MB corporate contact center. Duties include clerical and lobby reception.
- Collect sort distribute and prepare mail messages and courier deliveries
- Daily mail pick up and delivery to and from the corporate headquarters office
- File and maintain records
- Greet visitors entering the Call Center determine nature and purpose of visit and direct or escort them to a specific destination
- Operate telephone system screen and forward calls providing information and taking messages
- Perform administrative duties including preparation of the Office of the President department case preparation by scanning mail into the system researching owners accounts creating owners files and other admin duties as defined by the Director or VP
- Manage calendar for Conference Room
- Manage email box and assist email workflow management using case management technology
General Statement Performs the job assigned complying with Company policies and procedures business code of ethics FLSA regulations and all applicable laws as well as ensuring confidentiality reliability quality and productivity.
Job Requirements
Education Essential Training/Certifications and Experience:
- High School Diploma/GED some college preferred
- Ability to give full attention to what other people are saying actively look for ways to help people and multitask
- Receptionist or office administration experience a plus
Skills Knowledge and Abilities:
- Strong Oral and written communication skills
- Strong Organizational skills
- Ability to work in a fastpaced office environment
- Strong computer skills including Microsoft suite of tools
- Dependability Job requires being reliable responsible and dependable in fulfilling obligations
- Attention to Detail Job requires being careful about detail and thorough in completing tasks
- Integrity Job requires being honest and ethical
- SelfControl Job requires maintaining composure keeping emotions in check controlling anger and avoiding aggressive behavior even in challenging situations
- Cooperation Job requires being pleasant with others on the job and displaying a goodnatured cooperative attitude
Shift: Additional hours may be necessary to meet business needs
- Monday Friday 8 5 pm some weekends and holidays
- Job requires being flexible for shifts if needed for special projects
- Additional hours may be necessary to meet business needs
Travel:
- None
#CVAMCR
Employment Type
Hourly
