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Working for Hilton
Located on the shores of Lake Wakatipu our lakeside resort features 5star amenities including a 25 meter heated indoor pool fitness center eforea spa and outdoor terrace with lake views. Guests can sample the best of New Zealand cuisine at one of the multiple dining options and Pinot Pit by Wakatipu Grill serves a wide range of local wines.
Our unique location here in Queenstown offers our guests two hotels from the Hilton brand to choose from Hilton Queenstown Resort & Spa and DoubleTree by Hilton Queenstown and our Team Members get to work across both properties.
Hilton is a leading global hospitality company covering the entire accommodation sector from luxury hotels and resorts to upscale affordable properties. Hilton has a portfolio of 18 worldclass global brands over 6000 properties in 119 countries and territories and an awardwinning customer loyalty program Hilton Honors. And our amazing Team Members are at the heart of it all!
What Will I Be Doing
In your new role as Marketing and Communications Executive you will support the implementation of the marketing and communication strategies across the two Hilton properties in Queenstown. Specific position focus will be applied to increasing the profile share of voice and reputation value for the two hotels among targeted customer and travel media. More specifically you will:
Responsible for developing annual marketing plan in collaboration with the Commercial Director
Liaise and to collaborate with regional and worldwide Hilton marketing teams
Ensure all hotel touch points and merchandising opportunities are maintained in accordance with the Hilton Brand Guidelines.
Ensure visual assets are uptodate and comply with Hilton Brand Guidelines.
Be responsible for updating marketing content on Hilton branded and thirdparty travel websites.
Create a localised social media content plan and coordinate the delivery of messages.
Assist with the creation of local Purchase Orders payment of invoices and monthly reforecasting.
Coordinate artwork briefs delivery and distribution of all Queenstownbased collateral.
Assist with journalist enquiries distribution of media releases to travel and trade contacts and record maintenance of all advertisement and editorial coverage.
Organise and deliver promotional events.
Support the Commercial Director and General Manager in meeting key business objectives by providing assistance as well as overseeing the day to day administration.
What Are We Looking For
The ideal candidate will have a passion for delivering an exceptional guest experience. To be successful in this role you will have:
Ability to understand key business indicators and competitive trends
Previous Hotel or leisure sector experience
Previous Marketing experience in a similar environment
Skills within Adobe Creative Suite applications including Photoshop Canva and InDesign are essential.
Relevant degree in marketing business development or other relevant business field from an academic institution would be beneficail
Proven organisational and planning skills
Understanding of social media polices and experience in communicating business messages across Facebook Instagram LinkedIn and TikTok.
Committed to delivering a high level of customer service both internally and externally
Thrive at Hilton
Thrive at Hilton is our Team Member Value Proposition. It supports the wellbeing and performance of our Team Members with industryleading benefits recognition and support to meet Team Members professional needs. As extraordinary hospitality professionals we work together to make Hilton a great place to work and to build rewarding careers for ourselves and our colleagues. See how this innovative program could help you achieve your personal dreams:
Workplace flexibility (work life balance)
Professional leadership development framework
Worldwide career opportunities
Access to Hilton University and over 5000 online learning programs
Free events and activities
Discounted gym membership
Discounted childcare
Free staff meal and daily drycleaned uniform
Discounted accommodation and food & beverage rates globally
Participate in ongoing recognition programs
Diverse by nature and inclusive by choice
Support to participate in a variety of local volunteer activities
Fast track to Hilton Honors Silver status
When you pursue a career at Hilton you are part of a unique global enterprise characterised by the closeness of its Team Members. Wherever you are in the world you share a special connection and sense of community that makes #TeamHilton a great place to be your best. Get insights into work at Hilton and see what our Team Members have been up to by searching @hiltoncareers on Facebook LinkedIn and Instagram.
Full-Time