Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital renowned for its worldclass professionals referred to as Brillians distinguishes itself through their capacity to seamlessly integrate cuttingedge digital and design thinking skills with an unwavering dedication to client satisfaction.
Brillio takes pride in its status as an employer of choice consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary groundbreaking technologies and exclusive digital projects. Brillios relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work certification year after year.
Sr. Salesforce Developer
Primary Skills
Salesforce ApeX LWC Sales & Service cloud API & REST integrations
Job requirements
Brillio is looking for an experienced Salesforce Architect who will be responsiblefor design drive the development and maintenance of contact center application in platform.
The candidate will join the group responsible for Contact Center delivery platform to help address our clients needs grow our practice and enhance our Culture of InvestmentExcellence.
The primary focus will be full life cycle of Salesforce development and integration with thirdparty services usingagile methodologies.
The candidate will be working with other developers on different layers of theinfrastructure and integration. Therefore a commitment to collaborative problem solving state of the art design and creating quality products is essential.
Principal Duties and Responsibilities:
Analyze the business requirement and define the appropriate design with respect to data modelingperform configuration and customization of the platform.
Design and develop highperformance reusable lightening component.
Salesforce Data Cloud AgentForce Mule Visualforce lightening web component and Apex development.
Guide team on writing test classes for developed classes and ensuring more than 90% code coverage
Translating functional requirements into technical requirements.
Identifying bugs and aligning with requirements during debugging.
Guide & implement Testing automation bug fixing and deploying to production
Make suggestions for better solutions to problems
Keep abreast of the latest and emerging technologies
Should have previous contact center experience & implementation knowledge on CTI integration
Lightning Components (Aura & LWC): data binding communication between components Use of wire services and Apex calls in LWC Handling events and performance best practices
System Design & Problem Solving: Ability to architect scalable solutions. Handling data volume sharing rules and governor limits
Integration Knowledge: REST/SOAP APIs Named Credentials callouts. Handling async calls and errors
2 year of Omni Channel experience in Lightening Component Lightening Event Lightening pagetemplate
2 year of development experience in Visual Force Apex Process flows.
2 year of development experience in Mule.
Handson experience on Data Cloud & integration
Handson experience in Salesforce Omni Channel and administration (e.g. Define routing queuesmanaging users security controls and data as well as creating roles profiles and reports).
Experience in designing custom objects custom fields picklists page layouts record layout workflowapproval processes validation rules custom tabs reports Visualforce pages dashboards and emailgeneration according to application requirements.
Experience in integrating external applications to Salesforce
Previous work experience with enterprise application and software development
Experience developing customerfacing interfaces
Excellent problemsolving skills and ability to provide required solutions
Must have knowledge on sales cloud service cloud and financial cloud.
Experience with SFDC and UX integration will be big plus
Experience in integrating with Angular/React applications will be big plus
Experience in OpenCTI Integration experience will be big plus.
Brillio is an equal opportunity employer to all regardless of age ancestry colour disability (mental and physical) exercising the right to family care and medical leave gender gender expression gender identity genetic information marital status medical condition military or veteran status national origin political affiliation race religious creed sex (includes pregnancy childbirth breastfeeding and related medical conditions) and sexual orientation.
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$150000 $160000 a year
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